Currently seeking pt/ft, business-minded individuals to work from home. Set your own schedule working completely from the comfort of home. Seeking recruiters and/or benefits representatives. Full training provided, no experience necessary. Must be 18 or older and have phone/computer/internet. Websites provided. NO Cold-Calling, No home parties, No products to stock. No pushy selling! Help Americans save on their dental and medical needs. Earn Daily and Weekly pay, benefits, bonuses, and more! Reply with resume for more information!
Apr 23, 2018
Full-time
Currently seeking pt/ft, business-minded individuals to work from home. Set your own schedule working completely from the comfort of home. Seeking recruiters and/or benefits representatives. Full training provided, no experience necessary. Must be 18 or older and have phone/computer/internet. Websites provided. NO Cold-Calling, No home parties, No products to stock. No pushy selling! Help Americans save on their dental and medical needs. Earn Daily and Weekly pay, benefits, bonuses, and more! Reply with resume for more information!
Get out of the cubicle and start making money telecommuting.... Are you committed to earning more than just a paycheck?... Make money telecommuting like thousands of others are doing.... Get paid fast.... Go To HELPINGMOMSWORKATHOME.COM We are accepting people from all fields. Experience is absolutely not a requirement nor necessary. We need positive, upbeat, outgoing, self-motivated and confident people to join our team... Come and join a successful team that continues to excel... There is heavy phone, email and internet work. Daily communication with our prospects is essential and necessary to your success. Dental, medical and other benefits are available for your entire household. We never do any cold calling or telemarketing. Basic computer and internet skills are necessary Must have great verbal and speaking skills Must be outgoing, dependable and have a desire to succeed. If you want to be successful and are ready to get started then this is your time. Go To HELPINGMOMSWORKATHOME.COM
Apr 23, 2018
Full-time
Get out of the cubicle and start making money telecommuting.... Are you committed to earning more than just a paycheck?... Make money telecommuting like thousands of others are doing.... Get paid fast.... Go To HELPINGMOMSWORKATHOME.COM We are accepting people from all fields. Experience is absolutely not a requirement nor necessary. We need positive, upbeat, outgoing, self-motivated and confident people to join our team... Come and join a successful team that continues to excel... There is heavy phone, email and internet work. Daily communication with our prospects is essential and necessary to your success. Dental, medical and other benefits are available for your entire household. We never do any cold calling or telemarketing. Basic computer and internet skills are necessary Must have great verbal and speaking skills Must be outgoing, dependable and have a desire to succeed. If you want to be successful and are ready to get started then this is your time. Go To HELPINGMOMSWORKATHOME.COM
Making phone calls on behalf of people. Cancelling their cable (a lot harder than it sounds). Scheduling appointments (doctors, business, etc) Tracking down the best price for something. Finding hotels that meet certain criteria. Data entry Who we're looking for........ Communication skills are a must. People will tell you what to do, you must be able to figure out what they're asking for, and be able to get a clear response back to them. You need to have a computer and a reliable internet connection. People with knowledge of different fields. Self starter, you should want to take on more responsibility and try new things. Important You need to have a audio headset (with a microphone) to do this job (in some cases iPhone headphones work just fine). The pay..... To start, you'll get paid per task depending on how quickly the task is finished, what time of day it is, and how complicated the task is. For example, let's say you have 5 different tasks to make reservations at a restaurant. To start, tasks are worth anywhere from $2.50 to $7 per task and go up from there. If interested, you may be promoted to a managerial type position, managing other assistants and helping ensure everything runs smoothly. Payments go out every other week (on Tuesday). This and this company has huge room for growth. You can define your own hours. Ideally, We want people around 24 hours a day, so if you've got time at 4am, great! If you want to work 9-5, perfect! To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLRebeccaN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
Apr 23, 2018
Full-time
Making phone calls on behalf of people. Cancelling their cable (a lot harder than it sounds). Scheduling appointments (doctors, business, etc) Tracking down the best price for something. Finding hotels that meet certain criteria. Data entry Who we're looking for........ Communication skills are a must. People will tell you what to do, you must be able to figure out what they're asking for, and be able to get a clear response back to them. You need to have a computer and a reliable internet connection. People with knowledge of different fields. Self starter, you should want to take on more responsibility and try new things. Important You need to have a audio headset (with a microphone) to do this job (in some cases iPhone headphones work just fine). The pay..... To start, you'll get paid per task depending on how quickly the task is finished, what time of day it is, and how complicated the task is. For example, let's say you have 5 different tasks to make reservations at a restaurant. To start, tasks are worth anywhere from $2.50 to $7 per task and go up from there. If interested, you may be promoted to a managerial type position, managing other assistants and helping ensure everything runs smoothly. Payments go out every other week (on Tuesday). This and this company has huge room for growth. You can define your own hours. Ideally, We want people around 24 hours a day, so if you've got time at 4am, great! If you want to work 9-5, perfect! To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLRebeccaN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
VIRTUAL ASSISTANTS All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM"6PM each weekday. Starting base pay is $11/hr with opportunities for growth. We're also happy to announce that all employees qualify for benefits (medical, vision, and dental)! We told you our people are important to us. We are currently hiring from the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Job Personal Characteristics: Service driven. Egos must be checked at the door. Lifelong learner. We want to help you grow personally and professionally. Personal integrity. We put our best foot forward and always act with honor. Highly adaptable. We operate within a highly diverse and constantly changing environment. Creative problem solver. You won't know everything but you need to figure things out as you go Skills: Attention to detail. Excellence is borne out in the details. Organization. Our busy clients will lean on your organizational ability. Written and verbal communication. Our reputation rests on our ability to communicate effectively. Time-management skills. We have work to do, and it needs to get done on time. Tools and Tech: Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice Microsoft Suite: Excel, Word, PowerPoint, Outlook Online productivity tools: LastPass, Harvest Time Tracking, Grasshopper Personal computer Personal telephone High-speed Internet connection You must be 18 or older to apply Eligible to work in the United States At least one year of college (minimum of 24 college credits earned) Located in one of the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Be able to work full-time (i.e., 40 hours per week) To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLJANAN3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
Apr 23, 2018
Full-time
VIRTUAL ASSISTANTS All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM"6PM each weekday. Starting base pay is $11/hr with opportunities for growth. We're also happy to announce that all employees qualify for benefits (medical, vision, and dental)! We told you our people are important to us. We are currently hiring from the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Job Personal Characteristics: Service driven. Egos must be checked at the door. Lifelong learner. We want to help you grow personally and professionally. Personal integrity. We put our best foot forward and always act with honor. Highly adaptable. We operate within a highly diverse and constantly changing environment. Creative problem solver. You won't know everything but you need to figure things out as you go Skills: Attention to detail. Excellence is borne out in the details. Organization. Our busy clients will lean on your organizational ability. Written and verbal communication. Our reputation rests on our ability to communicate effectively. Time-management skills. We have work to do, and it needs to get done on time. Tools and Tech: Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice Microsoft Suite: Excel, Word, PowerPoint, Outlook Online productivity tools: LastPass, Harvest Time Tracking, Grasshopper Personal computer Personal telephone High-speed Internet connection You must be 18 or older to apply Eligible to work in the United States At least one year of college (minimum of 24 college credits earned) Located in one of the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Be able to work full-time (i.e., 40 hours per week) To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLJANAN3250 on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, and turn those callers into loyal customers and raving fans of the businesses we serve. If you decide to join our team, you will be handling phone calls (from your home, through your computer and a headset) for multiple businesses throughout the day, assisting callers with questions and booking appointments, and performing basic receptionist duties. REQUIREMENTS:" Live in the U.S. " Fast, reliable computer " Stable, high-speed internet connection " Quiet work environment during business hours " Able to quickly learn how to use multiple types of software, email, and live chat computer programs " Upbeat, caring, cheerful, empathetic, customer-focused attitude " Phone-based support or customer service experience a bonus " A sense of humor COMPENSATION: $10/HOUR To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLHELEN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
Apr 23, 2018
Full-time
Our clients are busy, small business owners who hire us to handle their phone calls and treat their customers the way they would. Our job is to answer those phone calls, and do what we can to be helpful, and turn those callers into loyal customers and raving fans of the businesses we serve. If you decide to join our team, you will be handling phone calls (from your home, through your computer and a headset) for multiple businesses throughout the day, assisting callers with questions and booking appointments, and performing basic receptionist duties. REQUIREMENTS:" Live in the U.S. " Fast, reliable computer " Stable, high-speed internet connection " Quiet work environment during business hours " Able to quickly learn how to use multiple types of software, email, and live chat computer programs " Upbeat, caring, cheerful, empathetic, customer-focused attitude " Phone-based support or customer service experience a bonus " A sense of humor COMPENSATION: $10/HOUR To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLHELEN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
23 year old national company actively seeking outgoing individuals to telecommute immediately. Full training is provided and no experience required. Must have a computer with internet access as well as working phone service. There are no specifications on the computer or phone service. We do NOT do cold calling, telemarketing, door to door sales and /or hard sales! We are interviewing now! For more information, and to schedule a phone interview please send resume via this site, or call Mike at (970) ###-####.
Apr 23, 2018
Full-time
23 year old national company actively seeking outgoing individuals to telecommute immediately. Full training is provided and no experience required. Must have a computer with internet access as well as working phone service. There are no specifications on the computer or phone service. We do NOT do cold calling, telemarketing, door to door sales and /or hard sales! We are interviewing now! For more information, and to schedule a phone interview please send resume via this site, or call Mike at (970) ###-####.
23 year old national company actively seeking outgoing individuals to telecommute immediately. Full training is provided and no experience required. Must have a computer with internet access as well as working phone service. There are no specifications on the computer or phone service. We do NOT do cold calling, telemarketing, door to door sales and /or hard sales! We are interviewing now! For more information, and to schedule a phone interview please send resume via this site, or call Mike at (970) ###-####.
Apr 23, 2018
Full-time
23 year old national company actively seeking outgoing individuals to telecommute immediately. Full training is provided and no experience required. Must have a computer with internet access as well as working phone service. There are no specifications on the computer or phone service. We do NOT do cold calling, telemarketing, door to door sales and /or hard sales! We are interviewing now! For more information, and to schedule a phone interview please send resume via this site, or call Mike at (970) ###-####.
All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM"6PM each weekday. Starting base pay is $11/hr with opportunities for growth. We're also happy to announce that all employees qualify for benefits (medical, vision, and dental)! We told you our people are important to us. We are currently hiring from the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Job Personal Characteristics: Service driven. Egos must be checked at the door. Lifelong learner. We want to help you grow personally and professionally. Personal integrity. We put our best foot forward and always act with honor. Highly adaptable. We operate within a highly diverse and constantly changing environment. Creative problem solver. You won't know everything but you need to figure things out as you go Skills: Attention to detail. Excellence is borne out in the details. Organization. Our busy clients will lean on your organizational ability. Written and verbal communication. Our reputation rests on our ability to communicate effectively. Time-management skills. We have work to do, and it needs to get done on time. Tools and Tech: Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice Microsoft Suite: Excel, Word, PowerPoint, Outlook Online productivity tools: LastPass, Harvest Time Tracking, Grasshopper Personal computer Personal telephone High-speed Internet connection You must be 18 or older to apply Eligible to work in the United States At least one year of college (minimum of 24 college credits earned) Located in one of the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Be able to work full-time (i.e., 40 hours per week) To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLJANET on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
Apr 23, 2018
Full-time
All virtual assistants get to work from the comfort of their own home. Virtual Assistants are full time employees that work from 9AM"6PM each weekday. Starting base pay is $11/hr with opportunities for growth. We're also happy to announce that all employees qualify for benefits (medical, vision, and dental)! We told you our people are important to us. We are currently hiring from the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Job Personal Characteristics: Service driven. Egos must be checked at the door. Lifelong learner. We want to help you grow personally and professionally. Personal integrity. We put our best foot forward and always act with honor. Highly adaptable. We operate within a highly diverse and constantly changing environment. Creative problem solver. You won't know everything but you need to figure things out as you go Skills: Attention to detail. Excellence is borne out in the details. Organization. Our busy clients will lean on your organizational ability. Written and verbal communication. Our reputation rests on our ability to communicate effectively. Time-management skills. We have work to do, and it needs to get done on time. Tools and Tech: Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice Microsoft Suite: Excel, Word, PowerPoint, Outlook Online productivity tools: LastPass, Harvest Time Tracking, Grasshopper Personal computer Personal telephone High-speed Internet connection You must be 18 or older to apply Eligible to work in the United States At least one year of college (minimum of 24 college credits earned) Located in one of the following states: AK, AL, AR, AZ, CO, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MN, MO, MS, NC, NE, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY Be able to work full-time (i.e., 40 hours per week) To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Clerical WAH Job Bank Registry to become a member to get connected with this client. Please email us your resume after you register with your and work history. Please reference agent id code MJOLJANET on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 140#######0.
Description Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. There are two openings for telephonic RN Case Managers for this Tidewater West region (Newport News, Gloucester, Hampton, Williamsburg, York). You will receive training and equipment to work from home, however, you must live in this area due to occasional requests for member home visits. You must have a high speed internet connection. The Nurse Case Mgr. I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically or on-site such as at hospitals for discharge planning. Primary duties may include, but are not limited to: Ensures member access to services appropriate to their health needs. Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. Coordinates internal and external resources to meet identified needs. Monitors and evaluates effectiveness of the care management plan and modifies as necessary. Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. Negotiates rates of reimbursement, as applicable. Assists in problem solving with providers, claims or service issues. Requires a BA/BS in a health related field; 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. -Current, unrestricted RN license in VA required. -Certification as a Case Manager (CCM) is preferred. -Telephonic case management exp. preferred. -Computer Skills: MS Office (Word, Excel, Outlook) . -Anthem application knowledge a plus: Care Compass, Facets, Member 360 . You must be comfortable working on a computer. You will be updating Excel spreadsheets, reviewing excel documents, gathering information on multiple web-based applications, and utilizing multiple screens simultaneously for member information. If you are not computer literate, this could affect your ability to be successful in this position. Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.
Apr 23, 2018
Full-time
Description Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. There are two openings for telephonic RN Case Managers for this Tidewater West region (Newport News, Gloucester, Hampton, Williamsburg, York). You will receive training and equipment to work from home, however, you must live in this area due to occasional requests for member home visits. You must have a high speed internet connection. The Nurse Case Mgr. I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically or on-site such as at hospitals for discharge planning. Primary duties may include, but are not limited to: Ensures member access to services appropriate to their health needs. Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. Coordinates internal and external resources to meet identified needs. Monitors and evaluates effectiveness of the care management plan and modifies as necessary. Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. Negotiates rates of reimbursement, as applicable. Assists in problem solving with providers, claims or service issues. Requires a BA/BS in a health related field; 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. -Current, unrestricted RN license in VA required. -Certification as a Case Manager (CCM) is preferred. -Telephonic case management exp. preferred. -Computer Skills: MS Office (Word, Excel, Outlook) . -Anthem application knowledge a plus: Care Compass, Facets, Member 360 . You must be comfortable working on a computer. You will be updating Excel spreadsheets, reviewing excel documents, gathering information on multiple web-based applications, and utilizing multiple screens simultaneously for member information. If you are not computer literate, this could affect your ability to be successful in this position. Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.
Role: Quality Improvement Nurse (RN/LPN) Assignment: Medicare Location: Work at home in the Rio Grande Valley Texas area Assignment Capsule The Quality Improvement Nurse will facilitate and work collaboratively with provider groups focused on Senior Products, Commercial, Medicare and Medicaid plans to guide, document and track practice specific strategies designed to improve all aspects of Stars and Quality. Ideal Skillset This is a work at home in the Rio Grande Valley Texas market. This individual will spend about 75% of their time in the field visiting providers offices within the Rio Grande Valley area of Laredo, Victoria and McAllen. The ideal candidate will be self-driven, motivated, outgoing and a real go getter. HEDIS experience and a quality background are a plus. Strong computer skills are needed in this role with a good working knowledge of Excel. Teamwork and ability to collaborate within a workgroup is the key and success to this role. include: Critical thinking to prioritize PCP outreach based on what will deliver greatest return on investment (i.e. who to outreach, frequency of outreach, visit focus, communication method / collateral) Evaluate provider current state willingness to work with Humana to improve Stars performance and tailor messaging accordingly Identify key point of contact for each prioritized PCP and effectively develop / enhance provider clinical relationship across product lines. Accurately define gaps in Humanas service relationship with providers and facilitate resolution through Service Alignment Manager (SAM) Deliver provider/member-specific metrics and supporting collateral (e.g., HEDIS Summary, Patient Experience, Rx Opportunity, etc.) and coach providers on improving all aspects of Stars performance Educate PCPs on Stars program, changes and best practices to enhance all aspects of Stars performance Identify provider best practices and needs, disseminate for sharing and / or resolution Maintain documentation of provider visit, including focus and performance trending (Quality Journal) Facilitate effective collaboration and communication with workgroup members (including operations, clinical and MRA) and Stars and Quality team members Identify opportunities to improve Stars and Quality processes, methods, team engagement, etc. and present resolution options / cost Role Essentials Experienced clinical background as RN or LPN At least 3 years of varied clinical nursing experience History of taking on roles of increased with proven results Self-directed and motivated, with proven ability to work independently given general instructions Strong communication and public speaking skills; proven influencer Strong organizational and prioritization skills with ability to collaborate across multiple departments Detail orientated, forward looking and comfortable working with tight deadlines in a fast paced, dynamic environment Demonstrated proficiency with MS Office Suite (Word, Excel and PowerPoint) This role is considered patient facing and is part of Humanas Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10Mx1M Role Desirables Knowledge of CMS Stars Program elements, including HEDIS, Patient Experience and Patient Safety Strong Communication and Collaborative/Teamwork Skills and abilities Physician office practice experience Previous experience and/or knowledge of Quality Improvement or process improvement Strong analytic skills and ability to use data to drive improvement activities Previous Health Insurance clinical or operations experience Reporting Relationships This role reports to the Frontline Leader, Manager and Quality Improvement Director. Additional Information Work at Home role traveling 75% of the time This role works closely with Market Operations, MRA, HSO and Clinical teams Interview Format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isnt missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Apr 23, 2018
Full-time
Role: Quality Improvement Nurse (RN/LPN) Assignment: Medicare Location: Work at home in the Rio Grande Valley Texas area Assignment Capsule The Quality Improvement Nurse will facilitate and work collaboratively with provider groups focused on Senior Products, Commercial, Medicare and Medicaid plans to guide, document and track practice specific strategies designed to improve all aspects of Stars and Quality. Ideal Skillset This is a work at home in the Rio Grande Valley Texas market. This individual will spend about 75% of their time in the field visiting providers offices within the Rio Grande Valley area of Laredo, Victoria and McAllen. The ideal candidate will be self-driven, motivated, outgoing and a real go getter. HEDIS experience and a quality background are a plus. Strong computer skills are needed in this role with a good working knowledge of Excel. Teamwork and ability to collaborate within a workgroup is the key and success to this role. include: Critical thinking to prioritize PCP outreach based on what will deliver greatest return on investment (i.e. who to outreach, frequency of outreach, visit focus, communication method / collateral) Evaluate provider current state willingness to work with Humana to improve Stars performance and tailor messaging accordingly Identify key point of contact for each prioritized PCP and effectively develop / enhance provider clinical relationship across product lines. Accurately define gaps in Humanas service relationship with providers and facilitate resolution through Service Alignment Manager (SAM) Deliver provider/member-specific metrics and supporting collateral (e.g., HEDIS Summary, Patient Experience, Rx Opportunity, etc.) and coach providers on improving all aspects of Stars performance Educate PCPs on Stars program, changes and best practices to enhance all aspects of Stars performance Identify provider best practices and needs, disseminate for sharing and / or resolution Maintain documentation of provider visit, including focus and performance trending (Quality Journal) Facilitate effective collaboration and communication with workgroup members (including operations, clinical and MRA) and Stars and Quality team members Identify opportunities to improve Stars and Quality processes, methods, team engagement, etc. and present resolution options / cost Role Essentials Experienced clinical background as RN or LPN At least 3 years of varied clinical nursing experience History of taking on roles of increased with proven results Self-directed and motivated, with proven ability to work independently given general instructions Strong communication and public speaking skills; proven influencer Strong organizational and prioritization skills with ability to collaborate across multiple departments Detail orientated, forward looking and comfortable working with tight deadlines in a fast paced, dynamic environment Demonstrated proficiency with MS Office Suite (Word, Excel and PowerPoint) This role is considered patient facing and is part of Humanas Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10Mx1M Role Desirables Knowledge of CMS Stars Program elements, including HEDIS, Patient Experience and Patient Safety Strong Communication and Collaborative/Teamwork Skills and abilities Physician office practice experience Previous experience and/or knowledge of Quality Improvement or process improvement Strong analytic skills and ability to use data to drive improvement activities Previous Health Insurance clinical or operations experience Reporting Relationships This role reports to the Frontline Leader, Manager and Quality Improvement Director. Additional Information Work at Home role traveling 75% of the time This role works closely with Market Operations, MRA, HSO and Clinical teams Interview Format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isnt missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
ProspectHunter has openings for Remote Inside Sales Representatives and Business Development Specialists to join our expanding sales team. You will work closely with an Account Manager on a particular campaign to schedule meetings. We are very interested in helping our Representatives develop into management roles with us. The positions offers: Guaranteed base plus commission paid weekly ($25K-$50K per year). Rewarding incentive program - bonuses and spiffs. Awards. The ability to work remotely from home. Strong focus on professional development - We want you to develop into management. Continued training - Sales, Leadership, Management, and more. Team building events. The opportunity to work at a company that values employees. A great work environment - our employees are happy working with us. Your duties will include: Using our companies proven methodology for sales. Working leads from a database to secure qualified meetings. Logging and recording activity in CRMs. Communicating with clients via calls and emails. Prepare for and run client production meetings. Ensuring clients are satisfied. The qualities we are seeking in our Sales Representatives are: Able to work in fast-paced, self-directed entrepreneurial environment. Excellent verbal and written communications skills, as well as customer, business negotiation and telephone sales personality skills. Highly proficient level computer skills including Microsoft Office, especially Excel and Outlook, as well as an expert in CRM software solutions. Excellent time management skills with the ability to multi-task activities while shifting priorities. Prominent organization decision-making, problem resolution, and creative thinking skills. Strong interpersonal skills; must be a team player, as well as work well with others. Detail oriented with exemplary organizational skills. Highly resourceful with strong sales aptitude and willingness and ability to learn and understand technology solutions. Most importantly a relentless desire to win. Must Have: Quiet workplace. Strong internet connection. Computer with at least 4GB of RAM. We believe in People before profits and relationships before revenue. We take care of our employees and are experiencing a period of growth because happy people work harder. Are you ready to join our team? ProspectHunter is a fun place to work and places a strong focus on quality of life. We believe in people before profits and are called to the development of people. If you build the person, you build the wallet. This philosophy allows us to provide the highest level of service to our clients. Prospect Hunter provides executive-level appointment setting and lead generation services for business-to-business companies who want to protect their brand image and need quality results. We provide full transparency into our marketing activities for our clients and integrate our specially trained seasoned hunters to act as an extension of their sales and marketing departments. Building on the foundation of our flagship Follow14 TeleDemand programs, ProspectHunter is excited to bring to market a revolutionary outbound marketing program using our own best practices, technology, and the power of LinkedIn. Our clients are going crazy about LinkedOUTbound and the impact it is having on their sales pipelines. Our plan is to scale this division of our business up with your help in 2018. Our firm is founded on principles and a vision of growth developed from extensive experience in the Demand Generation industry. It is our mission to change the lives that we come in contact with, develop leaders, and inspire an atmosphere of collaboration and teamwork with our clients to maximize results and develop lasting relationships.
Apr 23, 2018
Full-time
ProspectHunter has openings for Remote Inside Sales Representatives and Business Development Specialists to join our expanding sales team. You will work closely with an Account Manager on a particular campaign to schedule meetings. We are very interested in helping our Representatives develop into management roles with us. The positions offers: Guaranteed base plus commission paid weekly ($25K-$50K per year). Rewarding incentive program - bonuses and spiffs. Awards. The ability to work remotely from home. Strong focus on professional development - We want you to develop into management. Continued training - Sales, Leadership, Management, and more. Team building events. The opportunity to work at a company that values employees. A great work environment - our employees are happy working with us. Your duties will include: Using our companies proven methodology for sales. Working leads from a database to secure qualified meetings. Logging and recording activity in CRMs. Communicating with clients via calls and emails. Prepare for and run client production meetings. Ensuring clients are satisfied. The qualities we are seeking in our Sales Representatives are: Able to work in fast-paced, self-directed entrepreneurial environment. Excellent verbal and written communications skills, as well as customer, business negotiation and telephone sales personality skills. Highly proficient level computer skills including Microsoft Office, especially Excel and Outlook, as well as an expert in CRM software solutions. Excellent time management skills with the ability to multi-task activities while shifting priorities. Prominent organization decision-making, problem resolution, and creative thinking skills. Strong interpersonal skills; must be a team player, as well as work well with others. Detail oriented with exemplary organizational skills. Highly resourceful with strong sales aptitude and willingness and ability to learn and understand technology solutions. Most importantly a relentless desire to win. Must Have: Quiet workplace. Strong internet connection. Computer with at least 4GB of RAM. We believe in People before profits and relationships before revenue. We take care of our employees and are experiencing a period of growth because happy people work harder. Are you ready to join our team? ProspectHunter is a fun place to work and places a strong focus on quality of life. We believe in people before profits and are called to the development of people. If you build the person, you build the wallet. This philosophy allows us to provide the highest level of service to our clients. Prospect Hunter provides executive-level appointment setting and lead generation services for business-to-business companies who want to protect their brand image and need quality results. We provide full transparency into our marketing activities for our clients and integrate our specially trained seasoned hunters to act as an extension of their sales and marketing departments. Building on the foundation of our flagship Follow14 TeleDemand programs, ProspectHunter is excited to bring to market a revolutionary outbound marketing program using our own best practices, technology, and the power of LinkedIn. Our clients are going crazy about LinkedOUTbound and the impact it is having on their sales pipelines. Our plan is to scale this division of our business up with your help in 2018. Our firm is founded on principles and a vision of growth developed from extensive experience in the Demand Generation industry. It is our mission to change the lives that we come in contact with, develop leaders, and inspire an atmosphere of collaboration and teamwork with our clients to maximize results and develop lasting relationships.
Role: Nurse Supervisor (Frontline Leader) Assignment: Medicare Location: Work from Home - OR, WA, UT or ID residence preferred Humanas dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humanas Perfect Experience means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares. Assignment Capsule Be part of a clinical leadership team, where we provide innovative health solutions to members and providers. Humana is seeking a Nurse Supervisor (Frontline Leader) who will hire, lead, and develop clinical and non- clinical professional associates. The Frontline Leader will collaborate with other health care givers in reviewing actual and proposed medical care and services against established Guidelines. Ideal Skillset While this is a work at home position, the ideal candidate will live in Oregon, Washington, Utah or Idaho. To be considered for the role, you must live within the Mountain or Pacific Time zones. In addition, at least 2 plus years of supervisory experience is required; must have an active unrestricted RN license; at least 3 years of varied clinical nursing experience; preferred background in case management with a Certification in Case Management (CCM) a plus; excellent communication skills, both verbal and written; and computer proficient in Microsoft Word, Outlook and Excel. As a Frontline Leader you will: Report trends Develop system-view recommendations Implement appropriate actions to control trend Create and conducts provider outreach initiatives Ensure compliance with regulatory Recommend services for Humana Plan members utilizing care alternatives available within the community and nationally Recommend alternatives if appropriate using your knowledge of clinical protocols Identify members for specific case management and / or disease management activities Monitor case management activities, post-discharge calls, discharge planning and pre-assessment of elective admissions Provide and ensure ongoing education and training Responsible for team performance, including metrics, auditing and outcomes Role Essentials Current RN license in the state in which the nurse is / will be required to practice Ability to be licensed in multiple states without restrictions Progressive clinical experience preferably in an acute care, skilled or rehabilitation clinical setting At least 2 years prior supervisory experience Minimum of three years of varied clinical nursing experience Ability to work independently under general instructions and with a team Valid drivers license and/or dependable transportation necessary Able to travel as required for business. Anticipate 15-20% travel, though may vary based on business needs Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10Mx1M Ability to provide a designated workspace; free from distractions with the ability to secure any protected information. Role Desirables Residence in Oregon, Washington, Idaho or Utah preferred BSN or Bachelors degree in a related field Strongly prefer managed care / health plan experience Prior Medicare / Medicaid experience May substitute equivalent education and/or experience for degree Previous experience in case management, utilization management, discharge planning and/or home health or rehab Certification in Case Management (CCM) a plus Reporting Relationships You will have 10 - 15 direct reports, and you will report to a manager director. This areas is under the leadership of Health Services Director and Regional Medical Director Additional Information At Humana, we know your well-being is important to you, and its important to us too. Thats why were committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana. Interview Format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isnt missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Apr 23, 2018
Full-time
Role: Nurse Supervisor (Frontline Leader) Assignment: Medicare Location: Work from Home - OR, WA, UT or ID residence preferred Humanas dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humanas Perfect Experience means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares. Assignment Capsule Be part of a clinical leadership team, where we provide innovative health solutions to members and providers. Humana is seeking a Nurse Supervisor (Frontline Leader) who will hire, lead, and develop clinical and non- clinical professional associates. The Frontline Leader will collaborate with other health care givers in reviewing actual and proposed medical care and services against established Guidelines. Ideal Skillset While this is a work at home position, the ideal candidate will live in Oregon, Washington, Utah or Idaho. To be considered for the role, you must live within the Mountain or Pacific Time zones. In addition, at least 2 plus years of supervisory experience is required; must have an active unrestricted RN license; at least 3 years of varied clinical nursing experience; preferred background in case management with a Certification in Case Management (CCM) a plus; excellent communication skills, both verbal and written; and computer proficient in Microsoft Word, Outlook and Excel. As a Frontline Leader you will: Report trends Develop system-view recommendations Implement appropriate actions to control trend Create and conducts provider outreach initiatives Ensure compliance with regulatory Recommend services for Humana Plan members utilizing care alternatives available within the community and nationally Recommend alternatives if appropriate using your knowledge of clinical protocols Identify members for specific case management and / or disease management activities Monitor case management activities, post-discharge calls, discharge planning and pre-assessment of elective admissions Provide and ensure ongoing education and training Responsible for team performance, including metrics, auditing and outcomes Role Essentials Current RN license in the state in which the nurse is / will be required to practice Ability to be licensed in multiple states without restrictions Progressive clinical experience preferably in an acute care, skilled or rehabilitation clinical setting At least 2 years prior supervisory experience Minimum of three years of varied clinical nursing experience Ability to work independently under general instructions and with a team Valid drivers license and/or dependable transportation necessary Able to travel as required for business. Anticipate 15-20% travel, though may vary based on business needs Must have accessibility to high speed DSL or Cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10Mx1M Ability to provide a designated workspace; free from distractions with the ability to secure any protected information. Role Desirables Residence in Oregon, Washington, Idaho or Utah preferred BSN or Bachelors degree in a related field Strongly prefer managed care / health plan experience Prior Medicare / Medicaid experience May substitute equivalent education and/or experience for degree Previous experience in case management, utilization management, discharge planning and/or home health or rehab Certification in Case Management (CCM) a plus Reporting Relationships You will have 10 - 15 direct reports, and you will report to a manager director. This areas is under the leadership of Health Services Director and Regional Medical Director Additional Information At Humana, we know your well-being is important to you, and its important to us too. Thats why were committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana. Interview Format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isnt missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Insurance Verification Specialist (HOME). craigslist - Map data OpenStreetMap. (google map). compensation: All verifiers are employed at a guaranteed $8.25/hr employment type: part-time. We're now looking to hire entry level Insurance Verification Specialists in TX.. Seeking outgoing personalities, no previous phone experience required! We pay every week... (Direct Deposit!) Are you looking to get started right away? Then reply to this ad and we'll be in touch ASAP! If you are looking to telecommute, this is the opportunity for you! *Click here to apply Ad will be pulled down when all positions are filled.. So if you see this ad, we're still hiring! $8.25/hr or 3$ per lead depending on which is more. Our best verifiers make 15$ an hour. The shifts available would be 12pm-4pm, 4pm-8pm, 2pm-8pm M-F Full time is possible. We will train you. (You are NOT required to purchase training materials or anything from us, we're the one's hiring you!) All you need is your own computer, high speed internet (direct connection required, no wifi) and a USB headset. Serious inquiries only please, Contact us, we're hiring right now! *Make sure to read the for the position, click on the link below! Processor: Core Duo, 1.6Ghz or greater RAM: 4GB USB 2.0 Port (at least 1 free for use with USB Headset) Note: This is simply the minimum. Double the specifications above for best performance. Example: Core i3 3.0Ghz processor, 8GB of RAM, and USB 3.0 will deliver a much higher quality of service. Using a faster computer will also provide a more reliable connection when non-Ytel programs (for instance your CRM or other web applications) use system resources heavily. Underpowered computers will exhibit choppy audio ("jitter") which result in a disconnected phone connection. -us/articles/201497670-00-Technical-Requirements-Cloud-Contact-Center -LCN *Click here to apply ** We also offer referral bonuses, know someone outgoing looking for a job? Refer them us to add to your weekly bonus! *** The Department of Labor is estimating that in the year 2015, 35% of the American work force will be working remotely. If you've ever considered working from home, this is the opportunity for you.
Apr 23, 2018
Full-time
Insurance Verification Specialist (HOME). craigslist - Map data OpenStreetMap. (google map). compensation: All verifiers are employed at a guaranteed $8.25/hr employment type: part-time. We're now looking to hire entry level Insurance Verification Specialists in TX.. Seeking outgoing personalities, no previous phone experience required! We pay every week... (Direct Deposit!) Are you looking to get started right away? Then reply to this ad and we'll be in touch ASAP! If you are looking to telecommute, this is the opportunity for you! *Click here to apply Ad will be pulled down when all positions are filled.. So if you see this ad, we're still hiring! $8.25/hr or 3$ per lead depending on which is more. Our best verifiers make 15$ an hour. The shifts available would be 12pm-4pm, 4pm-8pm, 2pm-8pm M-F Full time is possible. We will train you. (You are NOT required to purchase training materials or anything from us, we're the one's hiring you!) All you need is your own computer, high speed internet (direct connection required, no wifi) and a USB headset. Serious inquiries only please, Contact us, we're hiring right now! *Make sure to read the for the position, click on the link below! Processor: Core Duo, 1.6Ghz or greater RAM: 4GB USB 2.0 Port (at least 1 free for use with USB Headset) Note: This is simply the minimum. Double the specifications above for best performance. Example: Core i3 3.0Ghz processor, 8GB of RAM, and USB 3.0 will deliver a much higher quality of service. Using a faster computer will also provide a more reliable connection when non-Ytel programs (for instance your CRM or other web applications) use system resources heavily. Underpowered computers will exhibit choppy audio ("jitter") which result in a disconnected phone connection. -us/articles/201497670-00-Technical-Requirements-Cloud-Contact-Center -LCN *Click here to apply ** We also offer referral bonuses, know someone outgoing looking for a job? Refer them us to add to your weekly bonus! *** The Department of Labor is estimating that in the year 2015, 35% of the American work force will be working remotely. If you've ever considered working from home, this is the opportunity for you.
Work-From-Home Call Center Gateway is seeking a few well-qualified work-from-home call center agents who are dialer-ready and know how to get things done on the phone...We offer credit consultation to people who have poor credit.....Qualifying only - someone else does the actual consultation Applicants must have: Exceptional phone skills from day one...with limited training... Ability to take rejection well... Ability to work within a well structured production-based environment... Reliability and be a self-starter Basic knowledge of the credit industry Home computer with Windows 10 Hard wire high speed internet service (WiFi will not work) Headset with microphone Bank account (for Direct Deposit) We offer: Commission Only (No selling) Average rep makes $10-$15/hr 35 work hours per week Ability to work from home - no commuting Paid Weekly via direct deposit Opportunity for advancement Job Stability - company has been in business for 17 years.... You will use our predictive dialer on your computer - and offer people a credit consultation to improve their credit score....This is a service that most people in the country easily qualify for....You will only qualify the leads and get them interested - Someone else does the actual consultation....
Apr 23, 2018
Full-time
Work-From-Home Call Center Gateway is seeking a few well-qualified work-from-home call center agents who are dialer-ready and know how to get things done on the phone...We offer credit consultation to people who have poor credit.....Qualifying only - someone else does the actual consultation Applicants must have: Exceptional phone skills from day one...with limited training... Ability to take rejection well... Ability to work within a well structured production-based environment... Reliability and be a self-starter Basic knowledge of the credit industry Home computer with Windows 10 Hard wire high speed internet service (WiFi will not work) Headset with microphone Bank account (for Direct Deposit) We offer: Commission Only (No selling) Average rep makes $10-$15/hr 35 work hours per week Ability to work from home - no commuting Paid Weekly via direct deposit Opportunity for advancement Job Stability - company has been in business for 17 years.... You will use our predictive dialer on your computer - and offer people a credit consultation to improve their credit score....This is a service that most people in the country easily qualify for....You will only qualify the leads and get them interested - Someone else does the actual consultation....
Work-From-Home Call Center Gateway is seeking a few well-qualified work-from-home call center agents who are dialer-ready and know how to get things done on the phone...We offer credit consultation to people who have poor credit.....Qualifying only - someone else does the actual consultation Applicants must have: Exceptional phone skills from day one...with limited training... Ability to take rejection well... Ability to work within a well structured production-based environment... Reliability and be a self-starter Basic knowledge of the credit industry Home computer with Windows 10 Hard wire high speed internet service (WiFi will not work) Headset with microphone Bank account (for Direct Deposit) We offer: Commission Only (No selling) Average rep makes $10-$15/hr 35 work hours per week Ability to work from home - no commuting Paid Weekly via direct deposit Opportunity for advancement Job Stability - company has been in business for 17 years.... You will use our predictive dialer on your computer - and offer people a credit consultation to improve their credit score....This is a service that most people in the country easily qualify for....You will only qualify the leads and get them interested - Someone else does the actual consultation....
Apr 23, 2018
Full-time
Work-From-Home Call Center Gateway is seeking a few well-qualified work-from-home call center agents who are dialer-ready and know how to get things done on the phone...We offer credit consultation to people who have poor credit.....Qualifying only - someone else does the actual consultation Applicants must have: Exceptional phone skills from day one...with limited training... Ability to take rejection well... Ability to work within a well structured production-based environment... Reliability and be a self-starter Basic knowledge of the credit industry Home computer with Windows 10 Hard wire high speed internet service (WiFi will not work) Headset with microphone Bank account (for Direct Deposit) We offer: Commission Only (No selling) Average rep makes $10-$15/hr 35 work hours per week Ability to work from home - no commuting Paid Weekly via direct deposit Opportunity for advancement Job Stability - company has been in business for 17 years.... You will use our predictive dialer on your computer - and offer people a credit consultation to improve their credit score....This is a service that most people in the country easily qualify for....You will only qualify the leads and get them interested - Someone else does the actual consultation....
Flexible schedule and telecommute from home! Real estate market research firm seeks a motivated Research Analyst to start immediately. As a Research Analyst, you will be responsible for updating a database of actively selling housing projects primarily through outbound calls. We'll provide you with a list, and you'll ensure timely data collection of key fields. As a part-time employee, you will work 25 hours per week and have the ability to set your own schedule. Must be: professional, friendly, accurate, detail-oriented, and be able to complete records on a timely basis. Applicants must be comfortable with making outbound calls as 95% of this job is conducting phone surveys with sales agents for home builders. What you'll do: Conduct phone surveys during daytime hours. Some internet research to collect current data on new home projects. Communicate with our research team on your progress. Comfortable making outbound calls. Strong attention to detail and solid research skills. Reliable schedule and communication with research team. You'll need access to a computer, the internet, and phone. Understanding of housing and real estate, or a willingness to learn. Perks: Competitive compensation, starting at $12 per hour. Direct deposit paychecks. Phone and internet stipend. Flexible hours. Company-paid training. Enrollment in 401k, with potential for company matching. Meyers Research is growing. Grow with us. Meyers Research, a Kennedy Wilson Company, combines experienced real estate and technology advisors with leading data to provide our clients with a clear perspective and a strategic path forward. Based in Beverly Hills, we are home to 150 experts in 10 offices across the country. We re a smart, diverse and close-knit group of creative problem solvers. You ll apply breadth and depth of knowledge and vision to shape our industry. Every job comes with fantastic benefits, perks and tools to make you successful and you ll work in a culture of respect and collaboration. Join us. We d love your help.
Apr 23, 2018
Full-time
Flexible schedule and telecommute from home! Real estate market research firm seeks a motivated Research Analyst to start immediately. As a Research Analyst, you will be responsible for updating a database of actively selling housing projects primarily through outbound calls. We'll provide you with a list, and you'll ensure timely data collection of key fields. As a part-time employee, you will work 25 hours per week and have the ability to set your own schedule. Must be: professional, friendly, accurate, detail-oriented, and be able to complete records on a timely basis. Applicants must be comfortable with making outbound calls as 95% of this job is conducting phone surveys with sales agents for home builders. What you'll do: Conduct phone surveys during daytime hours. Some internet research to collect current data on new home projects. Communicate with our research team on your progress. Comfortable making outbound calls. Strong attention to detail and solid research skills. Reliable schedule and communication with research team. You'll need access to a computer, the internet, and phone. Understanding of housing and real estate, or a willingness to learn. Perks: Competitive compensation, starting at $12 per hour. Direct deposit paychecks. Phone and internet stipend. Flexible hours. Company-paid training. Enrollment in 401k, with potential for company matching. Meyers Research is growing. Grow with us. Meyers Research, a Kennedy Wilson Company, combines experienced real estate and technology advisors with leading data to provide our clients with a clear perspective and a strategic path forward. Based in Beverly Hills, we are home to 150 experts in 10 offices across the country. We re a smart, diverse and close-knit group of creative problem solvers. You ll apply breadth and depth of knowledge and vision to shape our industry. Every job comes with fantastic benefits, perks and tools to make you successful and you ll work in a culture of respect and collaboration. Join us. We d love your help.
Flexible schedule and telecommute from home! Real estate market research firm seeks a motivated Research Analyst to start immediately. As a Research Analyst, you will be responsible for updating a database of actively selling housing projects primarily through outbound calls. We'll provide you with a list, and you'll ensure timely data collection of key fields. As a part-time employee, you will work 25 hours per week and have the ability to set your own schedule. Must be: professional, friendly, accurate, detail-oriented, and be able to complete records on a timely basis. Applicants must be comfortable with making outbound calls as 95% of this job is conducting phone surveys with sales agents for home builders. What you'll do: Conduct phone surveys during daytime hours. Some internet research to collect current data on new home projects. Communicate with our research team on your progress. Comfortable making outbound calls. Strong attention to detail and solid research skills. Reliable schedule and communication with research team. You'll need access to a computer, the internet, and phone. Understanding of housing and real estate, or a willingness to learn. Perks: Competitive compensation, starting at $12 per hour. Direct deposit paychecks. Phone and internet stipend. Flexible hours. Company-paid training. Enrollment in 401k, with potential for company matching. Meyers Research is growing. Grow with us. Meyers Research, a Kennedy Wilson Company, combines experienced real estate and technology advisors with leading data to provide our clients with a clear perspective and a strategic path forward. Based in Beverly Hills, we are home to 150 experts in 10 offices across the country. We re a smart, diverse and close-knit group of creative problem solvers. You ll apply breadth and depth of knowledge and vision to shape our industry. Every job comes with fantastic benefits, perks and tools to make you successful and you ll work in a culture of respect and collaboration. Join us. We d love your help.
Apr 23, 2018
Full-time
Flexible schedule and telecommute from home! Real estate market research firm seeks a motivated Research Analyst to start immediately. As a Research Analyst, you will be responsible for updating a database of actively selling housing projects primarily through outbound calls. We'll provide you with a list, and you'll ensure timely data collection of key fields. As a part-time employee, you will work 25 hours per week and have the ability to set your own schedule. Must be: professional, friendly, accurate, detail-oriented, and be able to complete records on a timely basis. Applicants must be comfortable with making outbound calls as 95% of this job is conducting phone surveys with sales agents for home builders. What you'll do: Conduct phone surveys during daytime hours. Some internet research to collect current data on new home projects. Communicate with our research team on your progress. Comfortable making outbound calls. Strong attention to detail and solid research skills. Reliable schedule and communication with research team. You'll need access to a computer, the internet, and phone. Understanding of housing and real estate, or a willingness to learn. Perks: Competitive compensation, starting at $12 per hour. Direct deposit paychecks. Phone and internet stipend. Flexible hours. Company-paid training. Enrollment in 401k, with potential for company matching. Meyers Research is growing. Grow with us. Meyers Research, a Kennedy Wilson Company, combines experienced real estate and technology advisors with leading data to provide our clients with a clear perspective and a strategic path forward. Based in Beverly Hills, we are home to 150 experts in 10 offices across the country. We re a smart, diverse and close-knit group of creative problem solvers. You ll apply breadth and depth of knowledge and vision to shape our industry. Every job comes with fantastic benefits, perks and tools to make you successful and you ll work in a culture of respect and collaboration. Join us. We d love your help.
WORK FROM HOME - VIRTUAL CUSTOMER SERVICE! In order to be considered for this you must be fluent in Japanese and English as well as live in one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time) PROFILE OVERVIEW. Shipping and Delivery Support is the command and control center for transportation execution across the Amazon Supply Chain network supporting multiple geographies like US, CA, MX, UK, India and many countries within EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers. The SDS Agent exemplifies the Amazon Customer Service goal to be the most customer centric company in the world by solving Driver and Customer problems appearing throughout all delivery experience managed by Amazon Logistics Network. This unique role handles Customer and Driver contacts through different communication channels including phone and emails. Bias for action, demonstrated ownership, customer obsession, concise oral and writing skills are crucial for this role. The successful candidate will be an excellent communicator and influencer with the ability to help our Drivers exceed delivery expectations in a timely manner and handle Customer inquiries with great accuracy. In case of any exceptions, an SDS Agent steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, SDS is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, SDS plays a critical role in ensuring the smooth functioning of Amazon Logistics transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Except as otherwise required by law, this role pays $11.50 per hour. Amazon will provide dedicated resources to support your ongoing growth and development. Scope of an SDS Generalist Agent. An SDS Agent provides support to Drivers On-Road and Customers receiving shipments handled by Amazon Logistics, to ensure timely resolution to delivery issues by researching and troubleshooting with internal tools. An ideal candidate should be able to understand the issue and be able to enhance both, Driver and Customer experience without compromising the time for contact resolution. By serving the Driver, an SDS Agent s goal is to guarantee a successful delivery of a package, and avoid the creation of future customer contacts thus creating a better customer experience. An SDS Generalist must be an action-orientated, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems. An SDS Agent also facilitates the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) and resolves any potential issues that impacts Driver and Customer delivery experience in a fast pace. All SDS Agents should be comfortable with a switching (multi-tasking), high-energy environment; strong prioritization and time management skills, with a high degree of flexibility in a fast pace are vital, associates should be creative and analytical problem solver with a passion to provide excellent Driver and Customer service. Average response time and time for handling a contact are of extreme importance for an SDS Agent, but there is also a counterbalance to ensure we are also solving the driver s problem. A critical part of our mission is to deliver timely, accurate, consistent, and professional customer service to all Amazon customers within the Amazon Logistics network. The candidate should demonstrate bias for action, have a strong sense of ownership, and should be able to communicate clearly in the verbal and written form. include, but are not limited to: Excellent communication, both verbal and written, as one may be required to communicate with the Drivers, Customers, Customer Service Associates, Delivery Station Managers, and Delivery Associates in real time, with a problem solving attitude. Understand the issue and make best use of the available resources to resolve it. Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Demonstrate ownership to resolve challenging customer issues, escalating when necessary. Develop and/or understand performance metrics to assist with driving business results. Have schedule flexibility and providing real-time customer experience by working in 24*7 operating environment. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time). BASIC QUALIFICATIONS. Must read, write, and speak fluent Japanese. Must speak fluent English and have basic reading/writing proficiency. High School Diploma or equivalent. Your home address must be in one of the states we are currently hiring. Any applicants with home addresses outside of hiring states will not be considered. Demonstrates effective, clear and professional written and oral communication and attention to detail. Customer service oriented. Enthusiasm and strong self-motivation. Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Demonstrates effective communication, composure, empathy, and a positive professional attitude. Exemplary performance record, particularly with regard to quality & productivity. Technical (Computers & Internet): MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications. Good knowledge of working over internet and an ability to successfully navigate websites. Demonstrated ability to work in a team in a very dynamic environment. Schedule Flexibility is a must. Virtual Customer Service is open 24 hours and day and 7 days a week. Must be willing to support any schedule during our DAY, NIGHT or MIXED hours shifts. Understand and accept schedule changes due to Daylight Savings. PREFERRED QUALIFICATIONS. At least 3 months of customer service experience. Bachelor s degree Preferably in Engineering, Logistics/Supply Chain or Business Administration. Customer Focus. Ability to empathize with and prioritize customer needs. Uphold company values and respect every customer. Exude patience and ownership with each customer. Ability to resolve conflicts and set appropriate expectations with customers. Ability to determine customer needs and provide appropriate solutions. TECHNICAL REQUIREMENTS. 10 mbps download and 5 mbps upload speed or faster from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Must be directly connected to router/modem via Ethernet cable. You may use an external monitor (with appropriate cables), wired USB keyboard, and wired USB mouse, but they are not required or provided. You will be shipped a headset and token to the address provided in your application. Equipment may arrive separately. Please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment. Amazon is an Equal Opportunity-Affirmative Action Employer **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time).
Apr 23, 2018
Full-time
WORK FROM HOME - VIRTUAL CUSTOMER SERVICE! In order to be considered for this you must be fluent in Japanese and English as well as live in one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time) PROFILE OVERVIEW. Shipping and Delivery Support is the command and control center for transportation execution across the Amazon Supply Chain network supporting multiple geographies like US, CA, MX, UK, India and many countries within EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers. The SDS Agent exemplifies the Amazon Customer Service goal to be the most customer centric company in the world by solving Driver and Customer problems appearing throughout all delivery experience managed by Amazon Logistics Network. This unique role handles Customer and Driver contacts through different communication channels including phone and emails. Bias for action, demonstrated ownership, customer obsession, concise oral and writing skills are crucial for this role. The successful candidate will be an excellent communicator and influencer with the ability to help our Drivers exceed delivery expectations in a timely manner and handle Customer inquiries with great accuracy. In case of any exceptions, an SDS Agent steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, SDS is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, SDS plays a critical role in ensuring the smooth functioning of Amazon Logistics transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Except as otherwise required by law, this role pays $11.50 per hour. Amazon will provide dedicated resources to support your ongoing growth and development. Scope of an SDS Generalist Agent. An SDS Agent provides support to Drivers On-Road and Customers receiving shipments handled by Amazon Logistics, to ensure timely resolution to delivery issues by researching and troubleshooting with internal tools. An ideal candidate should be able to understand the issue and be able to enhance both, Driver and Customer experience without compromising the time for contact resolution. By serving the Driver, an SDS Agent s goal is to guarantee a successful delivery of a package, and avoid the creation of future customer contacts thus creating a better customer experience. An SDS Generalist must be an action-orientated, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems. An SDS Agent also facilitates the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) and resolves any potential issues that impacts Driver and Customer delivery experience in a fast pace. All SDS Agents should be comfortable with a switching (multi-tasking), high-energy environment; strong prioritization and time management skills, with a high degree of flexibility in a fast pace are vital, associates should be creative and analytical problem solver with a passion to provide excellent Driver and Customer service. Average response time and time for handling a contact are of extreme importance for an SDS Agent, but there is also a counterbalance to ensure we are also solving the driver s problem. A critical part of our mission is to deliver timely, accurate, consistent, and professional customer service to all Amazon customers within the Amazon Logistics network. The candidate should demonstrate bias for action, have a strong sense of ownership, and should be able to communicate clearly in the verbal and written form. include, but are not limited to: Excellent communication, both verbal and written, as one may be required to communicate with the Drivers, Customers, Customer Service Associates, Delivery Station Managers, and Delivery Associates in real time, with a problem solving attitude. Understand the issue and make best use of the available resources to resolve it. Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Demonstrate ownership to resolve challenging customer issues, escalating when necessary. Develop and/or understand performance metrics to assist with driving business results. Have schedule flexibility and providing real-time customer experience by working in 24*7 operating environment. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time). BASIC QUALIFICATIONS. Must read, write, and speak fluent Japanese. Must speak fluent English and have basic reading/writing proficiency. High School Diploma or equivalent. Your home address must be in one of the states we are currently hiring. Any applicants with home addresses outside of hiring states will not be considered. Demonstrates effective, clear and professional written and oral communication and attention to detail. Customer service oriented. Enthusiasm and strong self-motivation. Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Demonstrates effective communication, composure, empathy, and a positive professional attitude. Exemplary performance record, particularly with regard to quality & productivity. Technical (Computers & Internet): MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications. Good knowledge of working over internet and an ability to successfully navigate websites. Demonstrated ability to work in a team in a very dynamic environment. Schedule Flexibility is a must. Virtual Customer Service is open 24 hours and day and 7 days a week. Must be willing to support any schedule during our DAY, NIGHT or MIXED hours shifts. Understand and accept schedule changes due to Daylight Savings. PREFERRED QUALIFICATIONS. At least 3 months of customer service experience. Bachelor s degree Preferably in Engineering, Logistics/Supply Chain or Business Administration. Customer Focus. Ability to empathize with and prioritize customer needs. Uphold company values and respect every customer. Exude patience and ownership with each customer. Ability to resolve conflicts and set appropriate expectations with customers. Ability to determine customer needs and provide appropriate solutions. TECHNICAL REQUIREMENTS. 10 mbps download and 5 mbps upload speed or faster from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Must be directly connected to router/modem via Ethernet cable. You may use an external monitor (with appropriate cables), wired USB keyboard, and wired USB mouse, but they are not required or provided. You will be shipped a headset and token to the address provided in your application. Equipment may arrive separately. Please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment. Amazon is an Equal Opportunity-Affirmative Action Employer **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time).
WORK FROM HOME - VIRTUAL CUSTOMER SERVICE! In order to be considered for this you must be fluent in Japanese and English as well as live in one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time) PROFILE OVERVIEW. Shipping and Delivery Support is the command and control center for transportation execution across the Amazon Supply Chain network supporting multiple geographies like US, CA, MX, UK, India and many countries within EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers. The SDS Agent exemplifies the Amazon Customer Service goal to be the most customer centric company in the world by solving Driver and Customer problems appearing throughout all delivery experience managed by Amazon Logistics Network. This unique role handles Customer and Driver contacts through different communication channels including phone and emails. Bias for action, demonstrated ownership, customer obsession, concise oral and writing skills are crucial for this role. The successful candidate will be an excellent communicator and influencer with the ability to help our Drivers exceed delivery expectations in a timely manner and handle Customer inquiries with great accuracy. In case of any exceptions, an SDS Agent steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, SDS is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, SDS plays a critical role in ensuring the smooth functioning of Amazon Logistics transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Except as otherwise required by law, this role pays $11.50 per hour. Amazon will provide dedicated resources to support your ongoing growth and development. Scope of an SDS Generalist Agent. An SDS Agent provides support to Drivers On-Road and Customers receiving shipments handled by Amazon Logistics, to ensure timely resolution to delivery issues by researching and troubleshooting with internal tools. An ideal candidate should be able to understand the issue and be able to enhance both, Driver and Customer experience without compromising the time for contact resolution. By serving the Driver, an SDS Agent s goal is to guarantee a successful delivery of a package, and avoid the creation of future customer contacts thus creating a better customer experience. An SDS Generalist must be an action-orientated, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems. An SDS Agent also facilitates the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) and resolves any potential issues that impacts Driver and Customer delivery experience in a fast pace. All SDS Agents should be comfortable with a switching (multi-tasking), high-energy environment; strong prioritization and time management skills, with a high degree of flexibility in a fast pace are vital, associates should be creative and analytical problem solver with a passion to provide excellent Driver and Customer service. Average response time and time for handling a contact are of extreme importance for an SDS Agent, but there is also a counterbalance to ensure we are also solving the driver s problem. A critical part of our mission is to deliver timely, accurate, consistent, and professional customer service to all Amazon customers within the Amazon Logistics network. The candidate should demonstrate bias for action, have a strong sense of ownership, and should be able to communicate clearly in the verbal and written form. include, but are not limited to: Excellent communication, both verbal and written, as one may be required to communicate with the Drivers, Customers, Customer Service Associates, Delivery Station Managers, and Delivery Associates in real time, with a problem solving attitude. Understand the issue and make best use of the available resources to resolve it. Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Demonstrate ownership to resolve challenging customer issues, escalating when necessary. Develop and/or understand performance metrics to assist with driving business results. Have schedule flexibility and providing real-time customer experience by working in 24*7 operating environment. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time). BASIC QUALIFICATIONS. Must read, write, and speak fluent Japanese. Must speak fluent English and have basic reading/writing proficiency. High School Diploma or equivalent. Your home address must be in one of the states we are currently hiring. Any applicants with home addresses outside of hiring states will not be considered. Demonstrates effective, clear and professional written and oral communication and attention to detail. Customer service oriented. Enthusiasm and strong self-motivation. Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Demonstrates effective communication, composure, empathy, and a positive professional attitude. Exemplary performance record, particularly with regard to quality & productivity. Technical (Computers & Internet): MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications. Good knowledge of working over internet and an ability to successfully navigate websites. Demonstrated ability to work in a team in a very dynamic environment. Schedule Flexibility is a must. Virtual Customer Service is open 24 hours and day and 7 days a week. Must be willing to support any schedule during our DAY, NIGHT or MIXED hours shifts. Understand and accept schedule changes due to Daylight Savings. PREFERRED QUALIFICATIONS. At least 3 months of customer service experience. Bachelor s degree Preferably in Engineering, Logistics/Supply Chain or Business Administration. Customer Focus. Ability to empathize with and prioritize customer needs. Uphold company values and respect every customer. Exude patience and ownership with each customer. Ability to resolve conflicts and set appropriate expectations with customers. Ability to determine customer needs and provide appropriate solutions. TECHNICAL REQUIREMENTS. 10 mbps download and 5 mbps upload speed or faster from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Must be directly connected to router/modem via Ethernet cable. You may use an external monitor (with appropriate cables), wired USB keyboard, and wired USB mouse, but they are not required or provided. You will be shipped a headset and token to the address provided in your application. Equipment may arrive separately. Please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment. Amazon is an Equal Opportunity-Affirmative Action Employer **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time).
Apr 23, 2018
Full-time
WORK FROM HOME - VIRTUAL CUSTOMER SERVICE! In order to be considered for this you must be fluent in Japanese and English as well as live in one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time) PROFILE OVERVIEW. Shipping and Delivery Support is the command and control center for transportation execution across the Amazon Supply Chain network supporting multiple geographies like US, CA, MX, UK, India and many countries within EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), from Amazon FCs to carrier hubs and from Amazon Delivery Stations to customers. The SDS Agent exemplifies the Amazon Customer Service goal to be the most customer centric company in the world by solving Driver and Customer problems appearing throughout all delivery experience managed by Amazon Logistics Network. This unique role handles Customer and Driver contacts through different communication channels including phone and emails. Bias for action, demonstrated ownership, customer obsession, concise oral and writing skills are crucial for this role. The successful candidate will be an excellent communicator and influencer with the ability to help our Drivers exceed delivery expectations in a timely manner and handle Customer inquiries with great accuracy. In case of any exceptions, an SDS Agent steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, SDS is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, SDS plays a critical role in ensuring the smooth functioning of Amazon Logistics transportation and thereby has a direct impact on Amazon s ability to serve its customers on time. Except as otherwise required by law, this role pays $11.50 per hour. Amazon will provide dedicated resources to support your ongoing growth and development. Scope of an SDS Generalist Agent. An SDS Agent provides support to Drivers On-Road and Customers receiving shipments handled by Amazon Logistics, to ensure timely resolution to delivery issues by researching and troubleshooting with internal tools. An ideal candidate should be able to understand the issue and be able to enhance both, Driver and Customer experience without compromising the time for contact resolution. By serving the Driver, an SDS Agent s goal is to guarantee a successful delivery of a package, and avoid the creation of future customer contacts thus creating a better customer experience. An SDS Generalist must be an action-orientated, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems. An SDS Agent also facilitates the flow of information between different internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates/Amazon Logistic Customers) and resolves any potential issues that impacts Driver and Customer delivery experience in a fast pace. All SDS Agents should be comfortable with a switching (multi-tasking), high-energy environment; strong prioritization and time management skills, with a high degree of flexibility in a fast pace are vital, associates should be creative and analytical problem solver with a passion to provide excellent Driver and Customer service. Average response time and time for handling a contact are of extreme importance for an SDS Agent, but there is also a counterbalance to ensure we are also solving the driver s problem. A critical part of our mission is to deliver timely, accurate, consistent, and professional customer service to all Amazon customers within the Amazon Logistics network. The candidate should demonstrate bias for action, have a strong sense of ownership, and should be able to communicate clearly in the verbal and written form. include, but are not limited to: Excellent communication, both verbal and written, as one may be required to communicate with the Drivers, Customers, Customer Service Associates, Delivery Station Managers, and Delivery Associates in real time, with a problem solving attitude. Understand the issue and make best use of the available resources to resolve it. Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Demonstrate ownership to resolve challenging customer issues, escalating when necessary. Develop and/or understand performance metrics to assist with driving business results. Have schedule flexibility and providing real-time customer experience by working in 24*7 operating environment. Apply here: **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time). BASIC QUALIFICATIONS. Must read, write, and speak fluent Japanese. Must speak fluent English and have basic reading/writing proficiency. High School Diploma or equivalent. Your home address must be in one of the states we are currently hiring. Any applicants with home addresses outside of hiring states will not be considered. Demonstrates effective, clear and professional written and oral communication and attention to detail. Customer service oriented. Enthusiasm and strong self-motivation. Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Demonstrates effective communication, composure, empathy, and a positive professional attitude. Exemplary performance record, particularly with regard to quality & productivity. Technical (Computers & Internet): MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications. Good knowledge of working over internet and an ability to successfully navigate websites. Demonstrated ability to work in a team in a very dynamic environment. Schedule Flexibility is a must. Virtual Customer Service is open 24 hours and day and 7 days a week. Must be willing to support any schedule during our DAY, NIGHT or MIXED hours shifts. Understand and accept schedule changes due to Daylight Savings. PREFERRED QUALIFICATIONS. At least 3 months of customer service experience. Bachelor s degree Preferably in Engineering, Logistics/Supply Chain or Business Administration. Customer Focus. Ability to empathize with and prioritize customer needs. Uphold company values and respect every customer. Exude patience and ownership with each customer. Ability to resolve conflicts and set appropriate expectations with customers. Ability to determine customer needs and provide appropriate solutions. TECHNICAL REQUIREMENTS. 10 mbps download and 5 mbps upload speed or faster from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). Must be directly connected to router/modem via Ethernet cable. You may use an external monitor (with appropriate cables), wired USB keyboard, and wired USB mouse, but they are not required or provided. You will be shipped a headset and token to the address provided in your application. Equipment may arrive separately. Please be sure to verify that your mailing address in our system is an address where you can receive equipment to ensure that there are not delays in receiving your equipment. Make sure you add the apartment number (if any). PO Boxes are not supported and we must have a physical address for you to receive your equipment. Amazon is an Equal Opportunity-Affirmative Action Employer **Please note, this will be supporting Japanese team. Production hours will fall between 3:00pm - 7:00am PST** (please adjust to your local time).
Atlantic International University
Los Angeles, CA, USA
Admissions Representative / Student Recruitment / Enrollment Advisor Location: Remote/ Work from home Main Activity: Respond to prospects seeking education at the University. Income potential: Commissions Schedule: Full time recommendd. No cold calling, prospects provided daily through company website Launch your career at Atlantic International University - A global leader in Adult education! As an AIU Admissions Representative, you will be assigned prospective students to be contact by telephone. Each prospective student has completed an inquiry or application form to confirm his/her interest. Your role will be to qualify candidate for admissions and assist them in the enrollment process. Income potential: Potential for +$300.00 weekly, Commission based & Bonus with opportunity for growth. Call prospective students customers using established lead methods. Provide excellent customer service to students through application and enrollment process Handles appointments, interviews and applications in a professional and timely manner. Advises students in program selection, test, advising, registration, etc. Provides general customer service to students from enrollment through graduation Performs consistently to meet or exceed performance targets. Develop and maintain relationships with enrolled students. Participate in various incentive programs and contests designed to support achievement goals. Meet goals for volume of enrollments and various performance metrics within company guidelines. 1 yr Customer Service/ Sales and/or Telemarketing experience Can achieve a high volume of outbound calls, 60-100/day Comfortable working with computers, using Microsoft office, and writing e-mails Effective communication skills oral and written. Demonstrated persuasion and negotiation skills. Strong interpersonal skills to build rapport with prospective and existing students. Organizational skills and effective time management. (Internet speed required is 3 mbps download and 0.8 mbps upload as a minimum). The AIU Difference The combination of the underlying principles of student "self instruction", (with guidance), collaborative development of curriculum unique to each student, and flexibility of time and place of study, provides, what we consider to be, the ideal learning environment. It is created with the purpose of satisfying individual needs and providing personal development for each student. Atlantic International University exists as an institution of experiential learning and nontraditional education at a distance. There are no classrooms and attendance is not required. AIU Service Our Primary goal at Atlantic International University is to accommodate adult students by meeting their individual needs. For this reason, our degree programs are flexible and have been designed for accelerated completion. Our programs encourage students to demonstrate competency through independent learning, reading and research in their field of study. AIU offers educational opportunities in the United States to adults from around the world so that they can better themselves using their own potential to manage their personal, global cultural development. This is actualized through the evaluation of their credentials towards a bachelor's, a Master's and/or a Doctorate degree, and this also implies a capability for sustainable results-based performance. The foundational axis of such a philosophy lies upon self-actualized knowledge and information, with no room for obsoleteness, which is embedded into a distance learning system based on ANDRAGOGY and OMNIOLOGY. The ultimate goal of this paradigm is to empower learners and help them take advantage of the enormous array of resources from the world environment in order to eliminate the current continuum of poverty and limitations. To this end, depending on the circumstances, students are able to convert their past into a self-propelled growth module constantly on the move, away from the accredited, traditional systems that foster limitations and caducity. This will become a crude reality with respect for, and practice of, human and community rights through experiences, investigations, practicum work, and/or examinations, according to an independent student's individual idiosyncrasy at AIU. Everything takes place in a setting that fosters diversity with more than 10 millions full texts and about 47 millions bibliographic references in more than 400 languages; while advisors and consultants with doctorate degrees and specializations in Human Development monitor learning processes; in addition to a worldwide web of colleagues and associations in different academic areas; so that they can reach together the satisfaction and the progress of humanity with peace and harmony.
Apr 23, 2018
Full-time
Admissions Representative / Student Recruitment / Enrollment Advisor Location: Remote/ Work from home Main Activity: Respond to prospects seeking education at the University. Income potential: Commissions Schedule: Full time recommendd. No cold calling, prospects provided daily through company website Launch your career at Atlantic International University - A global leader in Adult education! As an AIU Admissions Representative, you will be assigned prospective students to be contact by telephone. Each prospective student has completed an inquiry or application form to confirm his/her interest. Your role will be to qualify candidate for admissions and assist them in the enrollment process. Income potential: Potential for +$300.00 weekly, Commission based & Bonus with opportunity for growth. Call prospective students customers using established lead methods. Provide excellent customer service to students through application and enrollment process Handles appointments, interviews and applications in a professional and timely manner. Advises students in program selection, test, advising, registration, etc. Provides general customer service to students from enrollment through graduation Performs consistently to meet or exceed performance targets. Develop and maintain relationships with enrolled students. Participate in various incentive programs and contests designed to support achievement goals. Meet goals for volume of enrollments and various performance metrics within company guidelines. 1 yr Customer Service/ Sales and/or Telemarketing experience Can achieve a high volume of outbound calls, 60-100/day Comfortable working with computers, using Microsoft office, and writing e-mails Effective communication skills oral and written. Demonstrated persuasion and negotiation skills. Strong interpersonal skills to build rapport with prospective and existing students. Organizational skills and effective time management. (Internet speed required is 3 mbps download and 0.8 mbps upload as a minimum). The AIU Difference The combination of the underlying principles of student "self instruction", (with guidance), collaborative development of curriculum unique to each student, and flexibility of time and place of study, provides, what we consider to be, the ideal learning environment. It is created with the purpose of satisfying individual needs and providing personal development for each student. Atlantic International University exists as an institution of experiential learning and nontraditional education at a distance. There are no classrooms and attendance is not required. AIU Service Our Primary goal at Atlantic International University is to accommodate adult students by meeting their individual needs. For this reason, our degree programs are flexible and have been designed for accelerated completion. Our programs encourage students to demonstrate competency through independent learning, reading and research in their field of study. AIU offers educational opportunities in the United States to adults from around the world so that they can better themselves using their own potential to manage their personal, global cultural development. This is actualized through the evaluation of their credentials towards a bachelor's, a Master's and/or a Doctorate degree, and this also implies a capability for sustainable results-based performance. The foundational axis of such a philosophy lies upon self-actualized knowledge and information, with no room for obsoleteness, which is embedded into a distance learning system based on ANDRAGOGY and OMNIOLOGY. The ultimate goal of this paradigm is to empower learners and help them take advantage of the enormous array of resources from the world environment in order to eliminate the current continuum of poverty and limitations. To this end, depending on the circumstances, students are able to convert their past into a self-propelled growth module constantly on the move, away from the accredited, traditional systems that foster limitations and caducity. This will become a crude reality with respect for, and practice of, human and community rights through experiences, investigations, practicum work, and/or examinations, according to an independent student's individual idiosyncrasy at AIU. Everything takes place in a setting that fosters diversity with more than 10 millions full texts and about 47 millions bibliographic references in more than 400 languages; while advisors and consultants with doctorate degrees and specializations in Human Development monitor learning processes; in addition to a worldwide web of colleagues and associations in different academic areas; so that they can reach together the satisfaction and the progress of humanity with peace and harmony.