Remote Reservation Agent

  • HEA-Employment.com
  • Remote (Anywhere)
  • Oct 22, 2020

Job Description



This is a legitimate part time, seasonal home based position working for the worlds leading recreation reservation company. Our seasonal needs are expected to run through early September with a chance for future regular (12 month per year) part-time status. In this role, you will inform us of your scheduling preferences within our requirements of at least 30 hours per week and weekend availability. You will be part of our growing Work-At-Home Department and receive continual support from our supervisory staff, Information Technology (IT), Training, and Human Resources groups. Be part of the latest trend in call center work by accepting incoming calls and entering reservation requests. There are no out-bound calling or sales/commission requirements. RESPONSIBILITIES include the following, other duties may be assigned: Using a company provided headset, use your excellent communication skills to accept and make reservations for customers over the telephone using our browser based reservation system. Maintain productivity goals with the help of our supervisory and training staff. Adhere to our formal attendance expectations and overall company policies and procedures.

REQUIREMENTS: Excellent communication skills with an ability to communicate remotely with your support groups by phone, email and instant messaging (IM). Solid computer skills including internet knowledge (such as basic searching and queries), IM, email, basic Microsoft Word & Excel, some basic technical terminology. Must be organized and self motivated. Minimum typing speed of 20 to 30 wpm.

Preferred

United States

Employer

HEA

Education

High School Diploma or GED

Salary

Based on experience