Mystery shopping involves providing anonymous feedback to companies about the customer experience at their locations. Companies use mystery shopping programs for many reasons, but all programs involve evaluating whether the companys standards are being met. During a typical mystery shop, a mystery shopper will make observations at a specific store, restaurant, or other type of location, while blending in like an average customer. They will then report their observations to us through our website.
We do not require any special software, but shoppers should maintain an up-to-date Internet browser and email program in order to take advantage of the functionality available and communicate with us. All of our shoppers are independent contractors, and therefore responsible for their own operating expenses (i.e. computer, Internet access, maintenance, etc.). Our shoppers require frequent access to the Internet in order to select and submit assignments, as well as an email address where they can be quickly and easily reached. Although having your own computer is an advantage, it is not strictly necessary.
High School Diploma or GED
Based on experience