We are looking for a smart, talented individual who enjoys working in a flexible, interactive online atmosphere. If that is you, read on: We are currently looking to fill a full time, salaried, work-from-home Customer Support positions. Our staff is spread out across the U.S. and in Europe, most of whom are virtual single-person satellites. Job Responsibilities: Handle customer support questions and complaints via email, Live Chat Support and telephone. Provide outstanding customer support with tact, impartiality and professionalism.
The ideal candidate is a self-starter, goal-oriented, self-disciplined, and has the ability to perform a variety of tasks working in a small, well established company. If you have the qualifications and would like to be considered for this position, please email your resume to us, by following the instructions below. We will respond to those submissions that most closely meet the required qualifications, which are listed below. U.S.-based applicants must reside in one of these States: CA, FL, GA, IL, OK, PA, TN, TX. Applicants from the United Kingdom are also welcome. Qualifications: Minimum of 2 years Customer Support experience, preferably in a Corporate, online environment. Immediate availability. Articulate, with strong verbal and written communication skills. Ability to learn quickly and maintain a high volume workload in an organized manner. Ability to multi-task and simultaneously work on a variety of assignments in a fast-paced environment. Maintain a calm, professional demeanor at all times, and work well with others. The successful candidate must be comfortable working solo (physically) from a single satellite location, in a virtual office as opposed to in a group setting. Have above average computer skills, such as the ability to install and quickly become proficient with unfamiliar software. Own a recent model PC platform computer (Windows XP or higher), or a recent model Mac, and have a functional, high speed Internet connection (Cable or DSL). The computer must not be shared, but dedicated to your own personal use. A cellular phone is also required. Desire for long term employment and commitment. Familiar with, and enjoy the dynamics of e-commerce. Saturday hours (8 hours) are a requirement of the job. A day off during the Monday thru Friday working week will be made available. Occasional business travel will be required. If you have the above qualifications and you would like to be part of our enthusiastic team, while working from the privacy and comfort of your home office, we invite you to contact us. In the interest of efficiency and because of the varied word processing programs, please do not send your submission as an attachment to your email. Instead, please paste your resume and cover letter into the body of the email itself.
High School Diploma or GED
Based on experience