Mystery Shopping is one of the most flexible and beneficial tools for data collection that exists to evaluate your business and employees. The information collected is specific to each industry, and then further tailored to each clients individual needs. Data compiled and analyzed from these reports will allow companies to identify strengths and weaknesses, target training to needed areas, set up reward or incentive programs for their employees, check employee integrity and compliance, maintain an ongoing objective view of their business and its performance, improve the operation and profitability of their business.
Our company has received over 90,000 registrations from internet-savvy mystery shoppers across the US, Canada, and the UK. Each shopper must submit an online application, and are selected from our registry on the basis of matching geographical location, pertinent experience, quality and completeness of their registry information, prior to doing any work for our company. Shoppers are individually matched with each assignment based on geographical location and assignment specifications. Our clients are valuable to us and we keep them in complete control the entire time. Although we are there to consult, offer suggestions and recommendations, it is the client that dictates the pace, needs, goals, implementation, and timing of the program. We consult with our clients and listen to their needs and goals. We discuss how those needs and goals would best be met, and build a program based on those findings. Once the client approves the content, the program is launched. Our highly trained teams find shoppers suitable for every assignment that needs to be completed. Our shoppers complete the assignments and return the data to us as directed. We analyze the data and put it into a usable format. Once that is done, we help our clients review the data and implement changes where necessary. After each cycle of the program, we once again discuss needs and goals. If modifications need to be made to their program, we implement the changes and then move forward with the next round.
High School Diploma or GED
Based on experience