Due to expansion, we have opportunities for employment in our unit providing technical support, customer service and sales in an inbound contact center environment. In this position, you will be responsible for answering questions regarding our clients products and services in a sales-oriented, team environment. What makes us different from the competition? That is easy! You will be working from the comfort and convenience of your own home! Unlike many Work at Home schemes, this is not a gimmick, but a serious opportunity to work from home for a globally recognized organization. We currently have opportunities for employment in our customer support unit providing customer services in both inbound and outbound contact center environments. In these positions, you will be responsible for answering questions regarding our clients products and services in a customer-support oriented, team environment.
Professionally champion the message of the client while representing us. Deliver desired results in the highest quality manner with a strong attention to detail. Actively contribute to achieve stated goals and objectives. Ability to adhere to Clients and our policies and procedures. Able to use client telephony systems. Ability to demonstrate strong verbal and written business communication. Associates degree or equivalent experience. 1+ years successful customer service or sales/lead generation experience. Srong analytical, organizational, and customer management skills. Demonstrated ability to take initiative, multitask, and prioritize. Strong time management skills. In addition, in order to be considered for a work from home position with us, there are some technical requirements your computer must have to run our software and connect to the our network: Pentium 4 process or equivalent; 2 GHz or faster processor; 2 GB of RAM; 20 GB of available hard drive space; Soundcard; DVD player drive; Broadband internet access through cable or high-speed DSL and a dedicated work space from which to work.
Based on experience