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work from home jobs found in boston

HEA-Employment.com
Remote Inside Sales Representative
HEA Remote (Anywhere)
A successful and growing 10 year old company is seeking a work-from-home sales professional with experience in phone sales from business to business. This position entails conducting warm and cold phone calls to independent restaurant owners to explain the our mission, schedule and confirm appointments for our outside sales
Jan 23, 2021
Full-time
A successful and growing 10 year old company is seeking a work-from-home sales professional with experience in phone sales from business to business. This position entails conducting warm and cold phone calls to independent restaurant owners to explain the our mission, schedule and confirm appointments for our outside sales
HEA-Employment.com
Remote Transcriptionist
HEA Remote (Anywhere)
At the present time, we are not hiring work-at-home transcriptionists, but we have used work-at-home people in the past and we are interested in hearing from you if you have a background in business, finance, high-tech, legal and medical. We are also interested in hearing from people who can transcribe in a foreign language and people who can also translate transcriptions. We will keep your e-mail address on file and contact you when there is an opportunity. In a few instances weve been able to team up a transcriptionist with a client who lived in their area, so if youre in the market for work, it pays to contact us. Please tell us if you live in the Boston area and can pick up work from our downtown offices. We tend to give preference to people who live nearby versus people on the other side of the country to save on FedEx charges. In your e-mail, tell us a little about yourself and your experience, and the kind of equipment you have. We will contact you when there are any opportunities with our company. Please dont call our offices asking for work-at-home employment. We will only tell you to visit our Website or to send us an e-mail. And you can also save time and money by not sending us any letters or paper resumes through the US mail, because we dont keep them on file. We do everything electronically. If you have any questions, e-mail us and we will be happy to answer them via e-mail.
Jan 23, 2021
Full-time
At the present time, we are not hiring work-at-home transcriptionists, but we have used work-at-home people in the past and we are interested in hearing from you if you have a background in business, finance, high-tech, legal and medical. We are also interested in hearing from people who can transcribe in a foreign language and people who can also translate transcriptions. We will keep your e-mail address on file and contact you when there is an opportunity. In a few instances weve been able to team up a transcriptionist with a client who lived in their area, so if youre in the market for work, it pays to contact us. Please tell us if you live in the Boston area and can pick up work from our downtown offices. We tend to give preference to people who live nearby versus people on the other side of the country to save on FedEx charges. In your e-mail, tell us a little about yourself and your experience, and the kind of equipment you have. We will contact you when there are any opportunities with our company. Please dont call our offices asking for work-at-home employment. We will only tell you to visit our Website or to send us an e-mail. And you can also save time and money by not sending us any letters or paper resumes through the US mail, because we dont keep them on file. We do everything electronically. If you have any questions, e-mail us and we will be happy to answer them via e-mail.
HEA-Employment.com
Remote Clerical Secretary
HEA Remote (Anywhere)
Clerical Secretary Assistant. Management consultant looking for part-time secretarial assistance on presentations requiring Powerpoint, Word and Excel. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports. Assistance is only required for approximately two to three hours once every two to three weeks. Pay from $40 to $50 per hour depending on the experience of the individual. Work can be done from home. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports.
Jan 23, 2021
Part-time
Clerical Secretary Assistant. Management consultant looking for part-time secretarial assistance on presentations requiring Powerpoint, Word and Excel. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports. Assistance is only required for approximately two to three hours once every two to three weeks. Pay from $40 to $50 per hour depending on the experience of the individual. Work can be done from home. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports.
HEA-Employment.com
Remote Data Entry
HEA Remote (Anywhere)
Data Entry / Administrative Support. We are seeking a self-motivated, enthusiastic, well-spoken, outgoing individual who is interested in working from home. The ability to work independently is a must. We are currently hiring for Data Entry / Administrative Support. This position reports directly to the Administrative Team Leader. This position is an entry level position and ideal for anyone who enjoys working from home, who lives in the Rochester, NY or surrounding areas and wishes to work a flexible daytime schedule of 25 plus hours per week from the convenience of your home. This is a contract position and pays $10.00/hr. Applicants must have an updated computer with high speed internet, scanner/printer, telephone with unlimited long distance and a quiet work space. Good working knowledge of Excel and preferably working in Excel 2007. Salesforce experience is a plus. Join our staff and network with others who work from home. Must be available to travel for mandatory meetings a few times a year, usually in Rochester, but possibly in another state and would require an overnight stay, paid by us.
Jan 23, 2021
Full-time
Data Entry / Administrative Support. We are seeking a self-motivated, enthusiastic, well-spoken, outgoing individual who is interested in working from home. The ability to work independently is a must. We are currently hiring for Data Entry / Administrative Support. This position reports directly to the Administrative Team Leader. This position is an entry level position and ideal for anyone who enjoys working from home, who lives in the Rochester, NY or surrounding areas and wishes to work a flexible daytime schedule of 25 plus hours per week from the convenience of your home. This is a contract position and pays $10.00/hr. Applicants must have an updated computer with high speed internet, scanner/printer, telephone with unlimited long distance and a quiet work space. Good working knowledge of Excel and preferably working in Excel 2007. Salesforce experience is a plus. Join our staff and network with others who work from home. Must be available to travel for mandatory meetings a few times a year, usually in Rochester, but possibly in another state and would require an overnight stay, paid by us.
HEA-Employment.com
Remote Customer Service Representative
HEA Remote (Anywhere)
Customer service positions include: processing hotel or airline reservations, handling requests for forms or publications, helping customers resolve billing issues, accepting their catalog orders or answering customer inquiries about store hours, locations and products. The customer service representative will interface with customers by phone and sometimes by email. Agents may be trained to work on commercial contracts or for government agencies. Training typically takes 1-8 weeks depending upon the complexity of a particular position. Requirements: Customer service background. Good computer skills. Ability to multitask. Professional phone presence. Ability to work in a fast paced environment. Interest in helping people. Temperament to avoid being excessively stressed by demanding customer.
Jan 23, 2021
Full-time
Customer service positions include: processing hotel or airline reservations, handling requests for forms or publications, helping customers resolve billing issues, accepting their catalog orders or answering customer inquiries about store hours, locations and products. The customer service representative will interface with customers by phone and sometimes by email. Agents may be trained to work on commercial contracts or for government agencies. Training typically takes 1-8 weeks depending upon the complexity of a particular position. Requirements: Customer service background. Good computer skills. Ability to multitask. Professional phone presence. Ability to work in a fast paced environment. Interest in helping people. Temperament to avoid being excessively stressed by demanding customer.
HEA-Employment.com
Remote Data Entry Specialist
HEA Remote (Anywhere)
Data Entry Specialist / Verification Specialist. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet.
Jan 23, 2021
Full-time
Data Entry Specialist / Verification Specialist. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet.
HEA-Employment.com
Remote Sales Representative
HEA Remote (Anywhere)
We are seeking candidates interested in a part-time position in lead generation. This position offers a flexible schedule and a competitive salary plus commission compensation package (no cold calling or closing new business is required). This unique position allows the employee to enjoy a work-life balance that includes: A Flexible Schedule, Hours are flexible, but client meetings and trainings must be conducted during normal business hours. Working From Home, Approximately two-thirds of the work is performed from a home office. Job Responsibilities: Develop relationships with new accountants and network with professional in related fields. Develop and maintain relationships with referral sources. Conduct onsite awareness programs with referring organizations. Attend networking events. Maintain referral database and mailing list database. Qualified applicants must have: Four-year college degree. No previous sales experience required; previous experience in the finance or accounting industry preferred. Excellent interpersonal, communication, and organizational skills. Separate, dedicated home office space with high-speed internet connection. Knowledge of personal computers and telecommunications. Car for local travel. Qualified candidates will be invited to complete our employment testing, which includes a sales aptitude test.
Jan 23, 2021
Full-time
We are seeking candidates interested in a part-time position in lead generation. This position offers a flexible schedule and a competitive salary plus commission compensation package (no cold calling or closing new business is required). This unique position allows the employee to enjoy a work-life balance that includes: A Flexible Schedule, Hours are flexible, but client meetings and trainings must be conducted during normal business hours. Working From Home, Approximately two-thirds of the work is performed from a home office. Job Responsibilities: Develop relationships with new accountants and network with professional in related fields. Develop and maintain relationships with referral sources. Conduct onsite awareness programs with referring organizations. Attend networking events. Maintain referral database and mailing list database. Qualified applicants must have: Four-year college degree. No previous sales experience required; previous experience in the finance or accounting industry preferred. Excellent interpersonal, communication, and organizational skills. Separate, dedicated home office space with high-speed internet connection. Knowledge of personal computers and telecommunications. Car for local travel. Qualified candidates will be invited to complete our employment testing, which includes a sales aptitude test.
HEA-Employment.com
Remote Consultant
HEA Remote (Anywhere)
We are seeking Member Consultants in all of our targeted areas: Rochester, Buffalo, Syracuse, Albany, Pittsburgh, Boston, Phoenix and Washington D.C./Baltimore. Our MCs sign new members, add programs for existing members and continue to service their accounts with cost savings analyses and member relations management.
Jan 23, 2021
Full-time
We are seeking Member Consultants in all of our targeted areas: Rochester, Buffalo, Syracuse, Albany, Pittsburgh, Boston, Phoenix and Washington D.C./Baltimore. Our MCs sign new members, add programs for existing members and continue to service their accounts with cost savings analyses and member relations management.
HEA-Employment.com
Remote Medical Transcriptionist
HEA Remote (Anywhere)
We are seeking MTs with 4+ years hospital transcription experience for acute care accounts. Part-time and full-time positions are available. Subcontractors only, excellent compensation. Our rate of compensation is normally per 65-character line or per report, depending on client preference and type of account. Our rates rank among the highest industry-wide. MTs are independent contractors. MTs must have: Lanier VoiceWrite EX transcription station. Two POTS (plain old telephone service) phone lines (toll-free numbers provided). Meditech experience (please specify versions and number of years experience). MTs use regular phone lines (DSL/ADSL lines are incompatible), dial in to hospitals Lanier for dictation, and dial in on the second line to transcribe within Meditech (DOS-based data-entry software). Meditech experience is strongly advised, but others with outstanding test results and skills will be considered. U.S. MTs only. Requirements for Transcriptionists: Client-Specific software and hardware may include one or more of the following: MS Word 2000 or above, and/or WordPerfect 8.0 (depending on client preferences). Stedmans Electronic Medical Spellchecker. Reliable e-mail and dependable ISP (absolutely not AOL. AOL users must provide backup ISP). MTs must check e-mail frequently and be easily reached for questions, work assignments, etc. MediTech software. Broadband Internet connection. FTP program and familiarity with file transfers via FTP. Fax (with automated send and receive capability). eFax account and software (free fax program). Wav player (Bytescribe recommended). WinScribe pedal. Minimum of P-166 processor, 64 MB RAM, Windows 98 SE or above, open USB port, sound card). MTs must possess these skills: Excellent English language skills, spelling, sentence structure, grammar, and composition. MTs are expected to apply their knowledge and skills to polish the finished product if necessary, without changing the content. Detail-oriented. Well-versed in medical terminology, spelling and meaning. Pharmacology, Including willingness/ability to check dosages to assist dictators and ensure accurate reports. Research skills, use of references and Internet searches for addresses, new drug/procedure names, etc. Working knowledge of specified word processing programs, Multiple clients, many formats/procedures, MTs must be flexible and able to format documents correctly. Experience in multiple specialties, ENT, orthopedic, psychiatric, and substance abuse transcription beneficial. MTs must possess these characteristics: Ability to produce documents that are ready to print, accurate AND appropriately formatted. Willingness to accept PMSI guidelines, editing, and constructive suggestions. Reliability, returning completed reports within turnaround, with advance notice given for down-time or delays. Willingness to cover some weekend shifts and holidays (with compensatory rate of pay). Prospective MTs will be required to take a written test, as well as transcribe a dictation file. Candidates must be experienced and independent workers.
Jan 23, 2021
Full-time
We are seeking MTs with 4+ years hospital transcription experience for acute care accounts. Part-time and full-time positions are available. Subcontractors only, excellent compensation. Our rate of compensation is normally per 65-character line or per report, depending on client preference and type of account. Our rates rank among the highest industry-wide. MTs are independent contractors. MTs must have: Lanier VoiceWrite EX transcription station. Two POTS (plain old telephone service) phone lines (toll-free numbers provided). Meditech experience (please specify versions and number of years experience). MTs use regular phone lines (DSL/ADSL lines are incompatible), dial in to hospitals Lanier for dictation, and dial in on the second line to transcribe within Meditech (DOS-based data-entry software). Meditech experience is strongly advised, but others with outstanding test results and skills will be considered. U.S. MTs only. Requirements for Transcriptionists: Client-Specific software and hardware may include one or more of the following: MS Word 2000 or above, and/or WordPerfect 8.0 (depending on client preferences). Stedmans Electronic Medical Spellchecker. Reliable e-mail and dependable ISP (absolutely not AOL. AOL users must provide backup ISP). MTs must check e-mail frequently and be easily reached for questions, work assignments, etc. MediTech software. Broadband Internet connection. FTP program and familiarity with file transfers via FTP. Fax (with automated send and receive capability). eFax account and software (free fax program). Wav player (Bytescribe recommended). WinScribe pedal. Minimum of P-166 processor, 64 MB RAM, Windows 98 SE or above, open USB port, sound card). MTs must possess these skills: Excellent English language skills, spelling, sentence structure, grammar, and composition. MTs are expected to apply their knowledge and skills to polish the finished product if necessary, without changing the content. Detail-oriented. Well-versed in medical terminology, spelling and meaning. Pharmacology, Including willingness/ability to check dosages to assist dictators and ensure accurate reports. Research skills, use of references and Internet searches for addresses, new drug/procedure names, etc. Working knowledge of specified word processing programs, Multiple clients, many formats/procedures, MTs must be flexible and able to format documents correctly. Experience in multiple specialties, ENT, orthopedic, psychiatric, and substance abuse transcription beneficial. MTs must possess these characteristics: Ability to produce documents that are ready to print, accurate AND appropriately formatted. Willingness to accept PMSI guidelines, editing, and constructive suggestions. Reliability, returning completed reports within turnaround, with advance notice given for down-time or delays. Willingness to cover some weekend shifts and holidays (with compensatory rate of pay). Prospective MTs will be required to take a written test, as well as transcribe a dictation file. Candidates must be experienced and independent workers.
HEA-Employment.com
Virtual Administrative Assistant
HEA Remote (Anywhere)
Virtual Administrative Assistant. Seeking part-time admin assistant. Work is sporadic, usually not more than 10 hours per week, and can be done from home with occasional in-person meetings. It will consist mostly of keeping client lists, follow up and confirmation of appts., mailings, setting up meetings, some research, developing a links campaign. Compensation: $10 - $15 depending on experience and skills. You take care of your own records and taxes. Must be very organized, with good working knowledge of Office XP and strong internet skills. Quickbooks helpful but not essential. Must have excellent grammar, spelling and writing skills. Must have good phone voice and personality. Must be within 15 of Brighton, and have a fax machine.
Jan 23, 2021
Part-time
Virtual Administrative Assistant. Seeking part-time admin assistant. Work is sporadic, usually not more than 10 hours per week, and can be done from home with occasional in-person meetings. It will consist mostly of keeping client lists, follow up and confirmation of appts., mailings, setting up meetings, some research, developing a links campaign. Compensation: $10 - $15 depending on experience and skills. You take care of your own records and taxes. Must be very organized, with good working knowledge of Office XP and strong internet skills. Quickbooks helpful but not essential. Must have excellent grammar, spelling and writing skills. Must have good phone voice and personality. Must be within 15 of Brighton, and have a fax machine.
HEA-Employment.com
Online Tutor
HEA Remote (Anywhere)
We are a program of the Virginia Department of Education that provides high quality online courses for students who would otherwise be unable to take Advanced Placement, elective, and world language courses. We expand opportunities for students in Virginia and across the world. We are currently interviewing both full-time and adjunct teachers for the following positions: Arabic, Art History, Chemistry, Chinese, Environmental Science, French, Latin, Physics, Secondary English, Secondary Math, and Secondary Social Studies. Individuals interested in teaching online must exhibit mastery of the subject to be taught, and competence in the use of technology. The instructional focus is on individual learning and guiding students through courses that were developed by online learning curriculum specialists. Instructors may also work on curriculum development projects depending on student enrollment. Bachelors Degree required with Masters preferred. Must hold or be eligible for a valid Virginia teaching license and appropriate endorsement. Location: Instructors may telecommute.
Jan 23, 2021
Full-time
We are a program of the Virginia Department of Education that provides high quality online courses for students who would otherwise be unable to take Advanced Placement, elective, and world language courses. We expand opportunities for students in Virginia and across the world. We are currently interviewing both full-time and adjunct teachers for the following positions: Arabic, Art History, Chemistry, Chinese, Environmental Science, French, Latin, Physics, Secondary English, Secondary Math, and Secondary Social Studies. Individuals interested in teaching online must exhibit mastery of the subject to be taught, and competence in the use of technology. The instructional focus is on individual learning and guiding students through courses that were developed by online learning curriculum specialists. Instructors may also work on curriculum development projects depending on student enrollment. Bachelors Degree required with Masters preferred. Must hold or be eligible for a valid Virginia teaching license and appropriate endorsement. Location: Instructors may telecommute.
HEA-Employment.com
Freelance Artist
HEA Remote (Anywhere)
We are always looking for the best illustrators in the world. We accept submissions from artists all over the globe. Types of artists we are looking for: Picture book artists, Cover artists, Coloring book artists and Line Art artists.
Jan 23, 2021
Full-time
We are always looking for the best illustrators in the world. We accept submissions from artists all over the globe. Types of artists we are looking for: Picture book artists, Cover artists, Coloring book artists and Line Art artists.
HEA-Employment.com
Remote Quality Assurance Specialist
HEA Remote (Anywhere)
Quality Assurance agents listen to other agents handle calls and rate them on their performance. The Quality Assurance positions include but are not limited to the monitoring of: customer service phone calls, technical support phone calls, and technical support emails. Depending upon the complexity of the job, training may take from 1-3 weeks.
Jan 23, 2021
Full-time
Quality Assurance agents listen to other agents handle calls and rate them on their performance. The Quality Assurance positions include but are not limited to the monitoring of: customer service phone calls, technical support phone calls, and technical support emails. Depending upon the complexity of the job, training may take from 1-3 weeks.
HEA-Employment.com
Freelance Writer
HEA Remote (Anywhere)
The leading search-driven media site is recruiting talented writers for its owned and operated property. Work from home, a coffee shop, anywhere; create your own schedule and write about topics that are of interest to you. Join our community and earn money doing what you love to do, while building your writing portfolio. We are looking for professional grade writers to share their own perspective on the facts of current news-related topics. Topics include: Business, Celebrity, Entertainment, General News, Politics, Sports and Technology. About this position: Choose your own writing topic based on the latest news trends that you are passionate about. Write from anywhere, submit your articles through our online state-of-the-art publishing tools. You will learn best practices for writing news content and getting picked up in the major search engines. You will not be treated like a number. Team members are readily available to assist you with any questions you may have. Build your online writing portfolio, reaching thousands of new readers daily. Make a five-figure salary. No maximum work quota keeps your earning potential uncapped. Receive payment twice a month. Qualifications: Minimum 1-2 years of writing experience(online or print). Excitement and enthusiasm for writing. Familiarity with AP and Chicago writing style. Proficiency with Internet research. If you are interested in becoming a freelance writer for us please register and submit a writing sample of a relevant news topic with your own commentary on our site.
Jan 23, 2021
Full-time
The leading search-driven media site is recruiting talented writers for its owned and operated property. Work from home, a coffee shop, anywhere; create your own schedule and write about topics that are of interest to you. Join our community and earn money doing what you love to do, while building your writing portfolio. We are looking for professional grade writers to share their own perspective on the facts of current news-related topics. Topics include: Business, Celebrity, Entertainment, General News, Politics, Sports and Technology. About this position: Choose your own writing topic based on the latest news trends that you are passionate about. Write from anywhere, submit your articles through our online state-of-the-art publishing tools. You will learn best practices for writing news content and getting picked up in the major search engines. You will not be treated like a number. Team members are readily available to assist you with any questions you may have. Build your online writing portfolio, reaching thousands of new readers daily. Make a five-figure salary. No maximum work quota keeps your earning potential uncapped. Receive payment twice a month. Qualifications: Minimum 1-2 years of writing experience(online or print). Excitement and enthusiasm for writing. Familiarity with AP and Chicago writing style. Proficiency with Internet research. If you are interested in becoming a freelance writer for us please register and submit a writing sample of a relevant news topic with your own commentary on our site.
HEA-Employment.com
Remote Technical Support Specialist
HEA Remote (Anywhere)
Technical support positions are very similar to basic customer service jobs but they involve assisting customers to resolve technical difficulties. Tech support jobs may involve being trained to help customers trouble-shoot cell phone difficulties or problems with their DSL, cable TV or satellite connections. Agents will be trained in the step-by-step procedures they need to follow to assist customers with their technical issues. Applicants should be comfortable about their ability to master technical content. Depending upon the complexity of the job, training may take from 2-8 weeks.
Jan 23, 2021
Full-time
Technical support positions are very similar to basic customer service jobs but they involve assisting customers to resolve technical difficulties. Tech support jobs may involve being trained to help customers trouble-shoot cell phone difficulties or problems with their DSL, cable TV or satellite connections. Agents will be trained in the step-by-step procedures they need to follow to assist customers with their technical issues. Applicants should be comfortable about their ability to master technical content. Depending upon the complexity of the job, training may take from 2-8 weeks.
HEA-Employment.com
Remote Medical Transcriptionist
HEA Remote (Anywhere)
Our medical transcription positions entail transcribing physician dictated discharge summaries, operations, progress notes, consultations, history and physicals. Requirements: Type over 150 lines per hour. Knowledge of medical terminology. Have at least 2 years experience within the past 5 years.
Jan 23, 2021
Full-time
Our medical transcription positions entail transcribing physician dictated discharge summaries, operations, progress notes, consultations, history and physicals. Requirements: Type over 150 lines per hour. Knowledge of medical terminology. Have at least 2 years experience within the past 5 years.
HEA-Employment.com
Remote Sales Representative
HEA Remote (Anywhere)
Sales positions require strong interpersonal skills along with good follow through. These positions involve making outbound calls to up-sell products and services. Requirements: Sales experience. Ability to multitask. Good conversational English skills. Ability to generate qualified leads. Ability to deal with no thanks without taking it personally.
Jan 23, 2021
Full-time
Sales positions require strong interpersonal skills along with good follow through. These positions involve making outbound calls to up-sell products and services. Requirements: Sales experience. Ability to multitask. Good conversational English skills. Ability to generate qualified leads. Ability to deal with no thanks without taking it personally.
HEA-Employment.com
Remote Technical Support Specialist
HEA Remote (Anywhere)
Looking for a highly qualified and motivated IT Specialist to provide first tier phone support for the efficient resolution of technology problems and requests. This role is responsible for providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices. The IT Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools. This is a work from home position and requires proven ability to work independently with limited direct supervision. The assigned shift is from 9-5pm EST, Monday through Friday and requires on-call weekend support on a rotated basis. An ideal candidate has experience providing support in a legal environment where there is high volume. The IT Specialist, Phone Support position is assigned to the User Support and IT Training Team and reports to the Manager of User Support. ESSENTIAL CAPABILITIES: Excellent listening, questioning and analytical skills. Ability to remain calm under pressure and work in a concise, clear and focused manner. Ability to understand and assimilate to the organizations culture, philosophy and values. Ability to demonstrate analytical problem solving skills by balancing the use of trouble shooting tools with a practical application of experience and creativity in minimal time. Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations. Ability to relate to non-technical users in user-friendly language. Ability to gauge ones strengths and limitations, escalating problems when needed, in effort to move self and others forward positively. Ability to manage multiple and sometimes competing priorities. ESSENTIAL FUNCTIONS: Provide exceptional customer service while responding to telephone calls, e-mail and personnel requests for technical support. Track and monitor the problem to insure a timely resolution and follow-up. Works with callers and other help desk specialists to resolve simple to complex information system problems. Perform day-to-day activities within established service levels and metrics. Create balanced and comprehensive strategies to achieve goals through careful preparation and organization. Provide expert level document formatting skills in Word in support of heavy document production environment (Styles, Outlines, Numbering, Table of Contents, etc). Apply functional knowledge and troubleshooting skills to resolve issues related to problems with Blackberry devices, Remote Access capabilities (VPN, Citrix, RSA tokens ,etc), Document Management system (preferably FileSite), MS Outlook (delegates, rules, etc), Hardware, Printers and other network devices (Issues are not limited to these areas). Develops a knowledge of Firms total computing environment and the quality management processes and practices. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: Minimum of 2 years of experience with Help Desk work in a law firm or relative experience. Associates Degree in Computer Science or completion of a program at a recognized technical institute required. Prior experience and proven success in a work from home capacity. Microsoft Certified Applications Specialist Certification within 12 months of hire. Prior experience with troubleshooting enterprise and desktop applications. Experience working with a trouble ticketing system and an environment where calls are distributed via a call routing system. Strong written and oral communication skills. Self starter who is a curious learner, independently motivated,
Jan 23, 2021
Full-time
Looking for a highly qualified and motivated IT Specialist to provide first tier phone support for the efficient resolution of technology problems and requests. This role is responsible for providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices. The IT Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools. This is a work from home position and requires proven ability to work independently with limited direct supervision. The assigned shift is from 9-5pm EST, Monday through Friday and requires on-call weekend support on a rotated basis. An ideal candidate has experience providing support in a legal environment where there is high volume. The IT Specialist, Phone Support position is assigned to the User Support and IT Training Team and reports to the Manager of User Support. ESSENTIAL CAPABILITIES: Excellent listening, questioning and analytical skills. Ability to remain calm under pressure and work in a concise, clear and focused manner. Ability to understand and assimilate to the organizations culture, philosophy and values. Ability to demonstrate analytical problem solving skills by balancing the use of trouble shooting tools with a practical application of experience and creativity in minimal time. Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations. Ability to relate to non-technical users in user-friendly language. Ability to gauge ones strengths and limitations, escalating problems when needed, in effort to move self and others forward positively. Ability to manage multiple and sometimes competing priorities. ESSENTIAL FUNCTIONS: Provide exceptional customer service while responding to telephone calls, e-mail and personnel requests for technical support. Track and monitor the problem to insure a timely resolution and follow-up. Works with callers and other help desk specialists to resolve simple to complex information system problems. Perform day-to-day activities within established service levels and metrics. Create balanced and comprehensive strategies to achieve goals through careful preparation and organization. Provide expert level document formatting skills in Word in support of heavy document production environment (Styles, Outlines, Numbering, Table of Contents, etc). Apply functional knowledge and troubleshooting skills to resolve issues related to problems with Blackberry devices, Remote Access capabilities (VPN, Citrix, RSA tokens ,etc), Document Management system (preferably FileSite), MS Outlook (delegates, rules, etc), Hardware, Printers and other network devices (Issues are not limited to these areas). Develops a knowledge of Firms total computing environment and the quality management processes and practices. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: Minimum of 2 years of experience with Help Desk work in a law firm or relative experience. Associates Degree in Computer Science or completion of a program at a recognized technical institute required. Prior experience and proven success in a work from home capacity. Microsoft Certified Applications Specialist Certification within 12 months of hire. Prior experience with troubleshooting enterprise and desktop applications. Experience working with a trouble ticketing system and an environment where calls are distributed via a call routing system. Strong written and oral communication skills. Self starter who is a curious learner, independently motivated,
HEA-Employment.com
Remote Mystery Shopper
HEA Remote (Anywhere)
Mystery shoppers needed. Flexible hours and no fees required.
Jan 23, 2021
Full-time
Mystery shoppers needed. Flexible hours and no fees required.
HEA-Employment.com
Remote Subject Matter Expert
HEA Remote (Anywhere)
If you are an expert writer in a topic and want to share your tips and advice with readers and fans, apply to become a Guru at our website. Simply submit tips for approval and publishing on our website. And if you submit 101 tips, we will publish them in a printed book for free. Advance your writing career and earn 20% on book sales with 5% donated to the charity of your choice. Readers, Writers, Charities
Jan 23, 2021
Full-time
If you are an expert writer in a topic and want to share your tips and advice with readers and fans, apply to become a Guru at our website. Simply submit tips for approval and publishing on our website. And if you submit 101 tips, we will publish them in a printed book for free. Advance your writing career and earn 20% on book sales with 5% donated to the charity of your choice. Readers, Writers, Charities
HEA-Employment.com
Remote Medical Transcriptionist
HEA Remote (Anywhere)
We are seeking MTs with 4+ years hospital transcription experience for acute care accounts. Part-time and full-time positions are available. Subcontractors only, excellent compensation. Our rate of compensation is normally per 65-character line or per report, depending on client preference and type of account. Our rates rank among the highest industry-wide. MTs are independent contractors. MTs must have: Lanier VoiceWrite EX transcription station. Two POTS (plain old telephone service) phone lines (toll-free numbers provided). Meditech experience (please specify versions and number of years experience). MTs use regular phone lines (DSL/ADSL lines are incompatible), dial in to hospitals Lanier for dictation, and dial in on the second line to transcribe within Meditech (DOS-based data-entry software). Meditech experience is strongly advised, but others with outstanding test results and skills will be considered. U.S. MTs only. Requirements for Transcriptionists: Client-Specific software and hardware may include one or more of the following: MS Word 2000 or above, and/or WordPerfect 8.0 (depending on client preferences). Stedmans Electronic Medical Spellchecker. Reliable e-mail and dependable ISP (absolutely not AOL. AOL users must provide backup ISP). MTs must check e-mail frequently and be easily reached for questions, work assignments, etc. MediTech software. Broadband Internet connection. FTP program and familiarity with file transfers via FTP. Fax (with automated send and receive capability). eFax account and software (free fax program). Wav player (Bytescribe recommended). WinScribe pedal. Minimum of P-166 processor, 64 MB RAM, Windows 98 SE or above, open USB port, sound card). MTs must possess these skills: Excellent English language skills, spelling, sentence structure, grammar, and composition. MTs are expected to apply their knowledge and skills to polish the finished product if necessary, without changing the content. Detail-oriented. Well-versed in medical terminology, spelling and meaning. Pharmacology, Including willingness/ability to check dosages to assist dictators and ensure accurate reports. Research skills, use of references and Internet searches for addresses, new drug/procedure names, etc. Working knowledge of specified word processing programs, Multiple clients, many formats/procedures, MTs must be flexible and able to format documents correctly. Experience in multiple specialties, ENT, orthopedic, psychiatric, and substance abuse transcription beneficial. MTs must possess these characteristics: Ability to produce documents that are ready to print, accurate AND appropriately formatted. Willingness to accept PMSI guidelines, editing, and constructive suggestions. Reliability, returning completed reports within turnaround, with advance notice given for down-time or delays. Willingness to cover some weekend shifts and holidays (with compensatory rate of pay). Prospective MTs will be required to take a written test, as well as transcribe a dictation file. Candidates must be experienced and independent workers.
Jan 23, 2021
Full-time
We are seeking MTs with 4+ years hospital transcription experience for acute care accounts. Part-time and full-time positions are available. Subcontractors only, excellent compensation. Our rate of compensation is normally per 65-character line or per report, depending on client preference and type of account. Our rates rank among the highest industry-wide. MTs are independent contractors. MTs must have: Lanier VoiceWrite EX transcription station. Two POTS (plain old telephone service) phone lines (toll-free numbers provided). Meditech experience (please specify versions and number of years experience). MTs use regular phone lines (DSL/ADSL lines are incompatible), dial in to hospitals Lanier for dictation, and dial in on the second line to transcribe within Meditech (DOS-based data-entry software). Meditech experience is strongly advised, but others with outstanding test results and skills will be considered. U.S. MTs only. Requirements for Transcriptionists: Client-Specific software and hardware may include one or more of the following: MS Word 2000 or above, and/or WordPerfect 8.0 (depending on client preferences). Stedmans Electronic Medical Spellchecker. Reliable e-mail and dependable ISP (absolutely not AOL. AOL users must provide backup ISP). MTs must check e-mail frequently and be easily reached for questions, work assignments, etc. MediTech software. Broadband Internet connection. FTP program and familiarity with file transfers via FTP. Fax (with automated send and receive capability). eFax account and software (free fax program). Wav player (Bytescribe recommended). WinScribe pedal. Minimum of P-166 processor, 64 MB RAM, Windows 98 SE or above, open USB port, sound card). MTs must possess these skills: Excellent English language skills, spelling, sentence structure, grammar, and composition. MTs are expected to apply their knowledge and skills to polish the finished product if necessary, without changing the content. Detail-oriented. Well-versed in medical terminology, spelling and meaning. Pharmacology, Including willingness/ability to check dosages to assist dictators and ensure accurate reports. Research skills, use of references and Internet searches for addresses, new drug/procedure names, etc. Working knowledge of specified word processing programs, Multiple clients, many formats/procedures, MTs must be flexible and able to format documents correctly. Experience in multiple specialties, ENT, orthopedic, psychiatric, and substance abuse transcription beneficial. MTs must possess these characteristics: Ability to produce documents that are ready to print, accurate AND appropriately formatted. Willingness to accept PMSI guidelines, editing, and constructive suggestions. Reliability, returning completed reports within turnaround, with advance notice given for down-time or delays. Willingness to cover some weekend shifts and holidays (with compensatory rate of pay). Prospective MTs will be required to take a written test, as well as transcribe a dictation file. Candidates must be experienced and independent workers.
HEA-Employment.com
Remote Consultant
HEA Remote (Anywhere)
We are seeking Member Consultants in all of our targeted areas: Rochester, Buffalo, Syracuse, Albany, Pittsburgh, Boston, Phoenix and Washington D.C./Baltimore. Our MCs sign new members, add programs for existing members and continue to service their accounts with cost savings analyses and member relations management.
Jan 23, 2021
Full-time
We are seeking Member Consultants in all of our targeted areas: Rochester, Buffalo, Syracuse, Albany, Pittsburgh, Boston, Phoenix and Washington D.C./Baltimore. Our MCs sign new members, add programs for existing members and continue to service their accounts with cost savings analyses and member relations management.
HEA-Employment.com
Remote Sales Representative
HEA Remote (Anywhere)
We are seeking candidates interested in a part-time position in lead generation. This position offers a flexible schedule and a competitive salary plus commission compensation package (no cold calling or closing new business is required). This unique position allows the employee to enjoy a work-life balance that includes: A Flexible Schedule, Hours are flexible, but client meetings and trainings must be conducted during normal business hours. Working From Home, Approximately two-thirds of the work is performed from a home office. Job Responsibilities: Develop relationships with new accountants and network with professional in related fields. Develop and maintain relationships with referral sources. Conduct onsite awareness programs with referring organizations. Attend networking events. Maintain referral database and mailing list database. Qualified applicants must have: Four-year college degree. No previous sales experience required; previous experience in the finance or accounting industry preferred. Excellent interpersonal, communication, and organizational skills. Separate, dedicated home office space with high-speed internet connection. Knowledge of personal computers and telecommunications. Car for local travel. Qualified candidates will be invited to complete our employment testing, which includes a sales aptitude test.
Jan 23, 2021
Full-time
We are seeking candidates interested in a part-time position in lead generation. This position offers a flexible schedule and a competitive salary plus commission compensation package (no cold calling or closing new business is required). This unique position allows the employee to enjoy a work-life balance that includes: A Flexible Schedule, Hours are flexible, but client meetings and trainings must be conducted during normal business hours. Working From Home, Approximately two-thirds of the work is performed from a home office. Job Responsibilities: Develop relationships with new accountants and network with professional in related fields. Develop and maintain relationships with referral sources. Conduct onsite awareness programs with referring organizations. Attend networking events. Maintain referral database and mailing list database. Qualified applicants must have: Four-year college degree. No previous sales experience required; previous experience in the finance or accounting industry preferred. Excellent interpersonal, communication, and organizational skills. Separate, dedicated home office space with high-speed internet connection. Knowledge of personal computers and telecommunications. Car for local travel. Qualified candidates will be invited to complete our employment testing, which includes a sales aptitude test.
HEA-Employment.com
Freelance Artist
HEA Remote (Anywhere)
We are always looking for the best illustrators in the world. We accept submissions from artists all over the globe. Types of artists we are looking for: Picture book artists, Cover artists, Coloring book artists and Line Art artists.
Jan 23, 2021
Full-time
We are always looking for the best illustrators in the world. We accept submissions from artists all over the globe. Types of artists we are looking for: Picture book artists, Cover artists, Coloring book artists and Line Art artists.
HEA-Employment.com
Online Tutor
HEA Remote (Anywhere)
We are a program of the Virginia Department of Education that provides high quality online courses for students who would otherwise be unable to take Advanced Placement, elective, and world language courses. We expand opportunities for students in Virginia and across the world. We are currently interviewing both full-time and adjunct teachers for the following positions: Arabic, Art History, Chemistry, Chinese, Environmental Science, French, Latin, Physics, Secondary English, Secondary Math, and Secondary Social Studies. Individuals interested in teaching online must exhibit mastery of the subject to be taught, and competence in the use of technology. The instructional focus is on individual learning and guiding students through courses that were developed by online learning curriculum specialists. Instructors may also work on curriculum development projects depending on student enrollment. Bachelors Degree required with Masters preferred. Must hold or be eligible for a valid Virginia teaching license and appropriate endorsement. Location: Instructors may telecommute.
Jan 23, 2021
Full-time
We are a program of the Virginia Department of Education that provides high quality online courses for students who would otherwise be unable to take Advanced Placement, elective, and world language courses. We expand opportunities for students in Virginia and across the world. We are currently interviewing both full-time and adjunct teachers for the following positions: Arabic, Art History, Chemistry, Chinese, Environmental Science, French, Latin, Physics, Secondary English, Secondary Math, and Secondary Social Studies. Individuals interested in teaching online must exhibit mastery of the subject to be taught, and competence in the use of technology. The instructional focus is on individual learning and guiding students through courses that were developed by online learning curriculum specialists. Instructors may also work on curriculum development projects depending on student enrollment. Bachelors Degree required with Masters preferred. Must hold or be eligible for a valid Virginia teaching license and appropriate endorsement. Location: Instructors may telecommute.
HEA-Employment.com
Virtual Administrative Assistant
HEA Remote (Anywhere)
Virtual Administrative Assistant. Seeking part-time admin assistant. Work is sporadic, usually not more than 10 hours per week, and can be done from home with occasional in-person meetings. It will consist mostly of keeping client lists, follow up and confirmation of appts., mailings, setting up meetings, some research, developing a links campaign. Compensation: $10 - $15 depending on experience and skills. You take care of your own records and taxes. Must be very organized, with good working knowledge of Office XP and strong internet skills. Quickbooks helpful but not essential. Must have excellent grammar, spelling and writing skills. Must have good phone voice and personality. Must be within 15 of Brighton, and have a fax machine.
Jan 23, 2021
Part-time
Virtual Administrative Assistant. Seeking part-time admin assistant. Work is sporadic, usually not more than 10 hours per week, and can be done from home with occasional in-person meetings. It will consist mostly of keeping client lists, follow up and confirmation of appts., mailings, setting up meetings, some research, developing a links campaign. Compensation: $10 - $15 depending on experience and skills. You take care of your own records and taxes. Must be very organized, with good working knowledge of Office XP and strong internet skills. Quickbooks helpful but not essential. Must have excellent grammar, spelling and writing skills. Must have good phone voice and personality. Must be within 15 of Brighton, and have a fax machine.
HEA-Employment.com
Freelance Writer
HEA Remote (Anywhere)
The leading search-driven media site is recruiting talented writers for its owned and operated property. Work from home, a coffee shop, anywhere; create your own schedule and write about topics that are of interest to you. Join our community and earn money doing what you love to do, while building your writing portfolio. We are looking for professional grade writers to share their own perspective on the facts of current news-related topics. Topics include: Business, Celebrity, Entertainment, General News, Politics, Sports and Technology. About this position: Choose your own writing topic based on the latest news trends that you are passionate about. Write from anywhere, submit your articles through our online state-of-the-art publishing tools. You will learn best practices for writing news content and getting picked up in the major search engines. You will not be treated like a number. Team members are readily available to assist you with any questions you may have. Build your online writing portfolio, reaching thousands of new readers daily. Make a five-figure salary. No maximum work quota keeps your earning potential uncapped. Receive payment twice a month. Qualifications: Minimum 1-2 years of writing experience(online or print). Excitement and enthusiasm for writing. Familiarity with AP and Chicago writing style. Proficiency with Internet research. If you are interested in becoming a freelance writer for us please register and submit a writing sample of a relevant news topic with your own commentary on our site.
Jan 23, 2021
Full-time
The leading search-driven media site is recruiting talented writers for its owned and operated property. Work from home, a coffee shop, anywhere; create your own schedule and write about topics that are of interest to you. Join our community and earn money doing what you love to do, while building your writing portfolio. We are looking for professional grade writers to share their own perspective on the facts of current news-related topics. Topics include: Business, Celebrity, Entertainment, General News, Politics, Sports and Technology. About this position: Choose your own writing topic based on the latest news trends that you are passionate about. Write from anywhere, submit your articles through our online state-of-the-art publishing tools. You will learn best practices for writing news content and getting picked up in the major search engines. You will not be treated like a number. Team members are readily available to assist you with any questions you may have. Build your online writing portfolio, reaching thousands of new readers daily. Make a five-figure salary. No maximum work quota keeps your earning potential uncapped. Receive payment twice a month. Qualifications: Minimum 1-2 years of writing experience(online or print). Excitement and enthusiasm for writing. Familiarity with AP and Chicago writing style. Proficiency with Internet research. If you are interested in becoming a freelance writer for us please register and submit a writing sample of a relevant news topic with your own commentary on our site.
HEA-Employment.com
Remote Technical Support Specialist
HEA Remote (Anywhere)
Technical support positions are very similar to basic customer service jobs but they involve assisting customers to resolve technical difficulties. Tech support jobs may involve being trained to help customers trouble-shoot cell phone difficulties or problems with their DSL, cable TV or satellite connections. Agents will be trained in the step-by-step procedures they need to follow to assist customers with their technical issues. Applicants should be comfortable about their ability to master technical content. Depending upon the complexity of the job, training may take from 2-8 weeks.
Jan 23, 2021
Full-time
Technical support positions are very similar to basic customer service jobs but they involve assisting customers to resolve technical difficulties. Tech support jobs may involve being trained to help customers trouble-shoot cell phone difficulties or problems with their DSL, cable TV or satellite connections. Agents will be trained in the step-by-step procedures they need to follow to assist customers with their technical issues. Applicants should be comfortable about their ability to master technical content. Depending upon the complexity of the job, training may take from 2-8 weeks.
HEA-Employment.com
Remote Sales Representative
HEA Remote (Anywhere)
Sales positions require strong interpersonal skills along with good follow through. These positions involve making outbound calls to up-sell products and services. Requirements: Sales experience. Ability to multitask. Good conversational English skills. Ability to generate qualified leads. Ability to deal with no thanks without taking it personally.
Jan 23, 2021
Full-time
Sales positions require strong interpersonal skills along with good follow through. These positions involve making outbound calls to up-sell products and services. Requirements: Sales experience. Ability to multitask. Good conversational English skills. Ability to generate qualified leads. Ability to deal with no thanks without taking it personally.
HEA-Employment.com
Remote Quality Assurance Specialist
HEA Remote (Anywhere)
Quality Assurance agents listen to other agents handle calls and rate them on their performance. The Quality Assurance positions include but are not limited to the monitoring of: customer service phone calls, technical support phone calls, and technical support emails. Depending upon the complexity of the job, training may take from 1-3 weeks.
Jan 23, 2021
Full-time
Quality Assurance agents listen to other agents handle calls and rate them on their performance. The Quality Assurance positions include but are not limited to the monitoring of: customer service phone calls, technical support phone calls, and technical support emails. Depending upon the complexity of the job, training may take from 1-3 weeks.
HEA-Employment.com
Remote Medical Transcriptionist
HEA Remote (Anywhere)
Our medical transcription positions entail transcribing physician dictated discharge summaries, operations, progress notes, consultations, history and physicals. Requirements: Type over 150 lines per hour. Knowledge of medical terminology. Have at least 2 years experience within the past 5 years.
Jan 23, 2021
Full-time
Our medical transcription positions entail transcribing physician dictated discharge summaries, operations, progress notes, consultations, history and physicals. Requirements: Type over 150 lines per hour. Knowledge of medical terminology. Have at least 2 years experience within the past 5 years.
HEA-Employment.com
Remote Mystery Shopper
HEA Remote (Anywhere)
Mystery shoppers needed. Flexible hours and no fees required.
Jan 23, 2021
Full-time
Mystery shoppers needed. Flexible hours and no fees required.
HEA-Employment.com
Remote Technical Support Specialist
HEA Remote (Anywhere)
Looking for a highly qualified and motivated IT Specialist to provide first tier phone support for the efficient resolution of technology problems and requests. This role is responsible for providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices. The IT Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools. This is a work from home position and requires proven ability to work independently with limited direct supervision. The assigned shift is from 9-5pm EST, Monday through Friday and requires on-call weekend support on a rotated basis. An ideal candidate has experience providing support in a legal environment where there is high volume. The IT Specialist, Phone Support position is assigned to the User Support and IT Training Team and reports to the Manager of User Support. ESSENTIAL CAPABILITIES: Excellent listening, questioning and analytical skills. Ability to remain calm under pressure and work in a concise, clear and focused manner. Ability to understand and assimilate to the organizations culture, philosophy and values. Ability to demonstrate analytical problem solving skills by balancing the use of trouble shooting tools with a practical application of experience and creativity in minimal time. Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations. Ability to relate to non-technical users in user-friendly language. Ability to gauge ones strengths and limitations, escalating problems when needed, in effort to move self and others forward positively. Ability to manage multiple and sometimes competing priorities. ESSENTIAL FUNCTIONS: Provide exceptional customer service while responding to telephone calls, e-mail and personnel requests for technical support. Track and monitor the problem to insure a timely resolution and follow-up. Works with callers and other help desk specialists to resolve simple to complex information system problems. Perform day-to-day activities within established service levels and metrics. Create balanced and comprehensive strategies to achieve goals through careful preparation and organization. Provide expert level document formatting skills in Word in support of heavy document production environment (Styles, Outlines, Numbering, Table of Contents, etc). Apply functional knowledge and troubleshooting skills to resolve issues related to problems with Blackberry devices, Remote Access capabilities (VPN, Citrix, RSA tokens ,etc), Document Management system (preferably FileSite), MS Outlook (delegates, rules, etc), Hardware, Printers and other network devices (Issues are not limited to these areas). Develops a knowledge of Firms total computing environment and the quality management processes and practices. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: Minimum of 2 years of experience with Help Desk work in a law firm or relative experience. Associates Degree in Computer Science or completion of a program at a recognized technical institute required. Prior experience and proven success in a work from home capacity. Microsoft Certified Applications Specialist Certification within 12 months of hire. Prior experience with troubleshooting enterprise and desktop applications. Experience working with a trouble ticketing system and an environment where calls are distributed via a call routing system. Strong written and oral communication skills. Self starter who is a curious learner, independently motivated,
Jan 23, 2021
Full-time
Looking for a highly qualified and motivated IT Specialist to provide first tier phone support for the efficient resolution of technology problems and requests. This role is responsible for providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices. The IT Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools. This is a work from home position and requires proven ability to work independently with limited direct supervision. The assigned shift is from 9-5pm EST, Monday through Friday and requires on-call weekend support on a rotated basis. An ideal candidate has experience providing support in a legal environment where there is high volume. The IT Specialist, Phone Support position is assigned to the User Support and IT Training Team and reports to the Manager of User Support. ESSENTIAL CAPABILITIES: Excellent listening, questioning and analytical skills. Ability to remain calm under pressure and work in a concise, clear and focused manner. Ability to understand and assimilate to the organizations culture, philosophy and values. Ability to demonstrate analytical problem solving skills by balancing the use of trouble shooting tools with a practical application of experience and creativity in minimal time. Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations. Ability to relate to non-technical users in user-friendly language. Ability to gauge ones strengths and limitations, escalating problems when needed, in effort to move self and others forward positively. Ability to manage multiple and sometimes competing priorities. ESSENTIAL FUNCTIONS: Provide exceptional customer service while responding to telephone calls, e-mail and personnel requests for technical support. Track and monitor the problem to insure a timely resolution and follow-up. Works with callers and other help desk specialists to resolve simple to complex information system problems. Perform day-to-day activities within established service levels and metrics. Create balanced and comprehensive strategies to achieve goals through careful preparation and organization. Provide expert level document formatting skills in Word in support of heavy document production environment (Styles, Outlines, Numbering, Table of Contents, etc). Apply functional knowledge and troubleshooting skills to resolve issues related to problems with Blackberry devices, Remote Access capabilities (VPN, Citrix, RSA tokens ,etc), Document Management system (preferably FileSite), MS Outlook (delegates, rules, etc), Hardware, Printers and other network devices (Issues are not limited to these areas). Develops a knowledge of Firms total computing environment and the quality management processes and practices. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: Minimum of 2 years of experience with Help Desk work in a law firm or relative experience. Associates Degree in Computer Science or completion of a program at a recognized technical institute required. Prior experience and proven success in a work from home capacity. Microsoft Certified Applications Specialist Certification within 12 months of hire. Prior experience with troubleshooting enterprise and desktop applications. Experience working with a trouble ticketing system and an environment where calls are distributed via a call routing system. Strong written and oral communication skills. Self starter who is a curious learner, independently motivated,
HEA-Employment.com
Remote Subject Matter Expert
HEA Remote (Anywhere)
If you are an expert writer in a topic and want to share your tips and advice with readers and fans, apply to become a Guru at our website. Simply submit tips for approval and publishing on our website. And if you submit 101 tips, we will publish them in a printed book for free. Advance your writing career and earn 20% on book sales with 5% donated to the charity of your choice. Readers, Writers, Charities
Jan 23, 2021
Full-time
If you are an expert writer in a topic and want to share your tips and advice with readers and fans, apply to become a Guru at our website. Simply submit tips for approval and publishing on our website. And if you submit 101 tips, we will publish them in a printed book for free. Advance your writing career and earn 20% on book sales with 5% donated to the charity of your choice. Readers, Writers, Charities
HEA-Employment.com
Remote Data Entry
HEA Remote (Anywhere)
Data Entry / Administrative Support. We are seeking a self-motivated, enthusiastic, well-spoken, outgoing individual who is interested in working from home. The ability to work independently is a must. We are currently hiring for Data Entry / Administrative Support. This position reports directly to the Administrative Team Leader. This position is an entry level position and ideal for anyone who enjoys working from home, who lives in the Rochester, NY or surrounding areas and wishes to work a flexible daytime schedule of 25 plus hours per week from the convenience of your home. This is a contract position and pays $10.00/hr. Applicants must have an updated computer with high speed internet, scanner/printer, telephone with unlimited long distance and a quiet work space. Good working knowledge of Excel and preferably working in Excel 2007. Salesforce experience is a plus. Join our staff and network with others who work from home. Must be available to travel for mandatory meetings a few times a year, usually in Rochester, but possibly in another state and would require an overnight stay, paid by us.
Jan 23, 2021
Full-time
Data Entry / Administrative Support. We are seeking a self-motivated, enthusiastic, well-spoken, outgoing individual who is interested in working from home. The ability to work independently is a must. We are currently hiring for Data Entry / Administrative Support. This position reports directly to the Administrative Team Leader. This position is an entry level position and ideal for anyone who enjoys working from home, who lives in the Rochester, NY or surrounding areas and wishes to work a flexible daytime schedule of 25 plus hours per week from the convenience of your home. This is a contract position and pays $10.00/hr. Applicants must have an updated computer with high speed internet, scanner/printer, telephone with unlimited long distance and a quiet work space. Good working knowledge of Excel and preferably working in Excel 2007. Salesforce experience is a plus. Join our staff and network with others who work from home. Must be available to travel for mandatory meetings a few times a year, usually in Rochester, but possibly in another state and would require an overnight stay, paid by us.
HEA-Employment.com
Remote Data Entry Specialist
HEA Remote (Anywhere)
Data Entry Specialist / Verification Specialist. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet.
Jan 23, 2021
Full-time
Data Entry Specialist / Verification Specialist. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet. Data Entry Specialist: Type at least 60 wpm. Detailed oriented and accurate in high volume input. Flexibility and a positive attitude are key. Verification Specialist: Analyze critical information to ensure accuracy. Manually correct discrepancies. Track and report performance statistics. Research information using internet.
HEA-Employment.com
Remote Customer Service Representative
HEA Remote (Anywhere)
Customer service positions include: processing hotel or airline reservations, handling requests for forms or publications, helping customers resolve billing issues, accepting their catalog orders or answering customer inquiries about store hours, locations and products. The customer service representative will interface with customers by phone and sometimes by email. Agents may be trained to work on commercial contracts or for government agencies. Training typically takes 1-8 weeks depending upon the complexity of a particular position. Requirements: Customer service background. Good computer skills. Ability to multitask. Professional phone presence. Ability to work in a fast paced environment. Interest in helping people. Temperament to avoid being excessively stressed by demanding customer.
Jan 23, 2021
Full-time
Customer service positions include: processing hotel or airline reservations, handling requests for forms or publications, helping customers resolve billing issues, accepting their catalog orders or answering customer inquiries about store hours, locations and products. The customer service representative will interface with customers by phone and sometimes by email. Agents may be trained to work on commercial contracts or for government agencies. Training typically takes 1-8 weeks depending upon the complexity of a particular position. Requirements: Customer service background. Good computer skills. Ability to multitask. Professional phone presence. Ability to work in a fast paced environment. Interest in helping people. Temperament to avoid being excessively stressed by demanding customer.
HEA-Employment.com
Remote Clerical Secretary
HEA Remote (Anywhere)
Clerical Secretary Assistant. Management consultant looking for part-time secretarial assistance on presentations requiring Powerpoint, Word and Excel. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports. Assistance is only required for approximately two to three hours once every two to three weeks. Pay from $40 to $50 per hour depending on the experience of the individual. Work can be done from home. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports.
Jan 23, 2021
Part-time
Clerical Secretary Assistant. Management consultant looking for part-time secretarial assistance on presentations requiring Powerpoint, Word and Excel. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports. Assistance is only required for approximately two to three hours once every two to three weeks. Pay from $40 to $50 per hour depending on the experience of the individual. Work can be done from home. Requires in-depth knowledge of these programs, and some knowledge of other graphics programs, for the creation of exhibits for consulting reports.
HEA-Employment.com
Remote Transcriptionist
HEA Remote (Anywhere)
At the present time, we are not hiring work-at-home transcriptionists, but we have used work-at-home people in the past and we are interested in hearing from you if you have a background in business, finance, high-tech, legal and medical. We are also interested in hearing from people who can transcribe in a foreign language and people who can also translate transcriptions. We will keep your e-mail address on file and contact you when there is an opportunity. In a few instances weve been able to team up a transcriptionist with a client who lived in their area, so if youre in the market for work, it pays to contact us. Please tell us if you live in the Boston area and can pick up work from our downtown offices. We tend to give preference to people who live nearby versus people on the other side of the country to save on FedEx charges. In your e-mail, tell us a little about yourself and your experience, and the kind of equipment you have. We will contact you when there are any opportunities with our company. Please dont call our offices asking for work-at-home employment. We will only tell you to visit our Website or to send us an e-mail. And you can also save time and money by not sending us any letters or paper resumes through the US mail, because we dont keep them on file. We do everything electronically. If you have any questions, e-mail us and we will be happy to answer them via e-mail.
Jan 23, 2021
Full-time
At the present time, we are not hiring work-at-home transcriptionists, but we have used work-at-home people in the past and we are interested in hearing from you if you have a background in business, finance, high-tech, legal and medical. We are also interested in hearing from people who can transcribe in a foreign language and people who can also translate transcriptions. We will keep your e-mail address on file and contact you when there is an opportunity. In a few instances weve been able to team up a transcriptionist with a client who lived in their area, so if youre in the market for work, it pays to contact us. Please tell us if you live in the Boston area and can pick up work from our downtown offices. We tend to give preference to people who live nearby versus people on the other side of the country to save on FedEx charges. In your e-mail, tell us a little about yourself and your experience, and the kind of equipment you have. We will contact you when there are any opportunities with our company. Please dont call our offices asking for work-at-home employment. We will only tell you to visit our Website or to send us an e-mail. And you can also save time and money by not sending us any letters or paper resumes through the US mail, because we dont keep them on file. We do everything electronically. If you have any questions, e-mail us and we will be happy to answer them via e-mail.
HEA-Employment.com
Remote Inside Sales Representative
HEA Remote (Anywhere)
A successful and growing 10 year old company is seeking a work-from-home sales professional with experience in phone sales from business to business. This position entails conducting warm and cold phone calls to independent restaurant owners to explain the our mission, schedule and confirm appointments for our outside sales
Jan 23, 2021
Full-time
A successful and growing 10 year old company is seeking a work-from-home sales professional with experience in phone sales from business to business. This position entails conducting warm and cold phone calls to independent restaurant owners to explain the our mission, schedule and confirm appointments for our outside sales



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