CareSense Home Health Care Bala Cynwyd, PA, USA
Jul 20, 2017Full-time
Job Description WE HAVE A FULL TIME PROGRAM SUPERVISOR POSITION AVAILABLE!! At CareSense we are only as good as our Caregivers. Our extraordinary Caregivers provide quality Home Care assistance, bringing much relief and quality of life for our patients and their families. We are searching for a dynamic Program Director / Branch Manager for our local branch who is able to work independently and assist our agency grow by increasing referrals while retaining high patient satisfaction. Responsibilities Include: Grow agency census by establishing beneficial relationships with referral sources and increasing referrals Maintain involvement in the community to bring awareness of agency services Ensure all applicable laws and regulations are followed Ensure efficient and effective operation of local branch Ensure high level patient satisfaction Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise. Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests. Utilize our web-based care management system to monitor operations including on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records Effectively and accurately communicate with caregivers, clients, case managers, and office staff. Ensure effective recruiting of staff, retention, and training Perform in-home visits and calls as required Complete incident reporting as necessary Contact healthcare providers to obtain documentation and information as needed On-call responsibilities Other projects/duties as assigned by administration Requirements: Good relationships and contacts in the relevant industry Bachelors degree At least 3 years of relevant and related supervisory work experience Excellent phone skills Excellent interpersonal skills Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients Fast paced Self-directing and very independent with the ability to work with little direct supervision Advanced knowledge of computers Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point Very organized and detailed, able to handle extensive amounts of paperwork/documentation Reliable car, valid State driver's license and car insurance Background check will be required Must have authorization to work in the USA Company Description CareSense Home Health Care specializes in personalized at-home caregiving including nursing, therapy, social services, and health aides. We are committed to quality care, sensitivity, and patient satisfaction. Our goal is to improve our patients' health and quality of life, by providing superb quality care, with a personal and caring touch. To learn more about our company please visit us at . CareSense is an Equal Opportunity Employer. CareSense does not discriminate against any person on the basis of race, color, religion, sex, national origins, ancestry, disability, age or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment.