Customer Service work from home jobs

A Madison-based mystery shopping company is looking for motivated, customer-focused, results-driven individuals to join our dynamic team. Responsibilities include scheduling & monitoring mystery shopping projects. Successful candidates will have effective communication skills, excellent organization skills, attention to detail, computer proficiency, ability to meet deadlines, & ability to work both independently & with a team. Prior customer service experience & ability to interact with a wide range of individuals helpful.

A Market Research company specializing in high quality data collection. Work from your home conducting surveys over the telephone. Training is provided. Prior telephone experience preferred but not required. You need to have: Broadband Internet Land-line with unlimited long distance Microsoft Office applications: Word, Excel and Outlook. Ability to work from home and commit to the calling schedule agreed upon. Ability to come to Clackamas for briefings and project supplies as determined.

A rapidly growing division of Tier 3 Support is looking for remote agents to join our team, working from your home office. Our clients demand the highest service level possible. In turn, we are constantly working to build a team of friendly and efficient support professionals to meet our current clients growing call volumes, as well as the numerous new clients we begin services for each month. Were looking for bright, energetic individuals who enjoy speaking with people on the phone, and possess the in-depth understanding and the diverse skills to provide callers with the highest quality of service. Applicants should possess ALL of the following skill sets: Technical skills - A technical skill set with the ability to provide desktop troubleshooting, resolve Internet connectivity issues, and support software applications (with training). Sales skills - The ability to sell products and services to a wide variety of markets to inbound callers. Customer service skills - Working with callers who may be frustrated or upset that something hasnt gone as expected. A key component of this is assuring the customer that you will help them, calming them down, and resolving the situation for them when possible. Patience and a genuine desire to assist our customers is a must. Attention to detail - Callers will regularly relate information including phone numbers, email addresses, product numbers, messages, and details about their particular reason for calling. Accurately relaying this information to our clients is crucial to your success in this position. To qualify for this position you must have, or obtain the following: 1. A U.S. based home telephone number. (No cell phones or VOIP phones). 2. A corded telephone set with a headset. (No cordless phones). 3. A PC with Windows XP or Vista. 4. Your PC wired to a cable modem, DSL modem, or broadband connection. (No wireless connections). 5. A quiet environment where you can take calls without being disrupted or callers hearing any noise or sounds in the background. You must meet the following criteria to qualify for this position: 1. You must be geographically located in The United States. 2. You must be able to provide proof of having the legal right to work in The United States. 3. You must be willing to submit to a criminal background check.

Attention Telecommuters: Are you web-savvy and knowledgeable about a specific subject, pastime or hobby? Then take your knowledge into the next millennium! The seventh most visited site on the web and one of the most popular Internet destinations for news, information and entertainment is looking for online experts to serve as Guides on our network. Guides write original articles, create lively newsletters, provide the best subject-related Internet links and interact with users. Guides earn a minimum of $100-$500 a month, but can earn substantially more. Being a Guide is a part-time job perfect for working from home on your equipment and your own time. Do you have what it takes? Expert knowledge in your designated topic. Excellent writing and editing skills. Passion for the subject matter. Ability to work 10-20 hours a week on your site. HTML knowledge, access to an HTML editor (could be a text editor like Notepad), knowledge of FTP For more information and to apply for the position.

Be Connected with the Best While Working from Home: With over 250 telecommunications, competitive utility, cable, and financial services clients in the U.S., Canada and Europe, we are one of the largest providers of third party verification. You can be part of a great company - all of this from your own home office. Meet the necessary requirements, apply and train. It is that easy! Flexible Schedule with the Ability to Work from Home: You get to choose what hours you would like to work and if we have the customer need, you will get scheduled. Being a Live Operator for us allows you to work around your schedule. The flexibility in a position that you have been looking for! Increase Your Income: Being an Independent Contractor allows you to supplement your income from your home office in as little as 2 hours per shift. Flexible enough for stay at home parents, professionals who want a little extra income, college students or anyone who enjoys working from home. No Selling or Up-sells: We provide live verification services and there is no selling involved. All of the calls are inbound. Just follow the script, gather the correct information and verify the call. That is all that is required. No Upfront or Hidden Costs to Becoming a Live Operator: We do not charge you to contract for us! Meet all of the requirements, make time for the training and you will be up and running in no time (there may be long distance charges associated with training so please refer to our FAQs to have your questions answered). Personal Training: Get feedback immediately! Have your questions answered in real time! We offer training in a small group format from one of our experienced trainers. We combine real training with call simulations so when you are ready to go, you are ready to go! You will never feel like you are on your own with our training program. Earn a guaranteed minimum $8.50 per hour, with the benefits of flexible work hours and working from home! We are looking for English, Spanish or bi-lingual independent contractor live operators with flexible hours. We are the #1 provider of third party verification services in the US. Our operators receive live verification calls for telephone companies and other service industries looking to help combat sales fraud. All calls are recorded for quality assurance and compliance purposes. Work at home as an independent contractor during the hours of 8am EST to midnight EST Monday-Friday and every other weekend. You can choose to work shifts of 2, 3, 4, 5, or 6 hours. As an inbound live operator verification agent, you will earn a guaranteed minimum $8.50 per hour. Minimum Requirements Include: Quiet home office setting. Personal computer running Microsoft 2000, XP, Vista or 7or MAC OS X. At least 2 Gigabytes of RAM is required. CPU (processor) of at least a Pentium 4 1.6 GHz or higher. Internet Explorer 7.0 or higher. Microsoft Word, Excel and a working printer. Paid e-mail provider that allows enough space to receive fairly large documents. Reliable DSL or Cable HIGH SPEED Internet access (dialup or satellite not acceptable). Current anti-virus software and Ad-Ware software. AOL Instant Messenger account. A second phone line (already installed) dedicated to accepting inbound calls, with no features (no VOIP, no digital phone, no call waiting, voicemail etc.). At least 1 year of customer service experience (inbound or outbound call center).

Be Connected with the Best While Working from Home: With over 250 telecommunications, competitive utility, cable, and financial services clients in the U.S., Canada and Europe, we are one of the largest providers of third party verification. You can be part of a great company - all of this from your own home office. Meet the necessary requirements, apply and train. It is that easy! Flexible Schedule with the Ability to Work from Home: You get to choose what hours you would like to work and if we have the customer need, you will get scheduled. Being a Live Operator for us allows you to work around your schedule. The flexibility in a position that you have been looking for! Increase Your Income: Being an Independent Contractor allows you to supplement your income from your home office in as little as 2 hours per shift. Flexible enough for stay at home parents, professionals who want a little extra income, college students or anyone who enjoys working from home. No Selling or Up-sells: We provide live verification services and there is no selling involved. All of the calls are inbound. Just follow the script, gather the correct information and verify the call. That is all that is required. No Upfront or Hidden Costs to Becoming a Live Operator: We do not charge you to contract for us! Meet all of the requirements, make time for the training and you will be up and running in no time (there may be long distance charges associated with training so please refer to our FAQs to have your questions answered). Personal Training: Get feedback immediately! Have your questions answered in real time! We offer training in a small group format from one of our experienced trainers. We combine real training with call simulations so when you are ready to go, you are ready to go! You will never feel like you are on your own with our training program. Work at home as a Verification Agent. Many languages needed: Korean, Vietnamese, Spanish, Cantonese, Mandarin, Tagalog, etc. Help us fight telemarketing fraud and make money from home using your computer. As a Verification Agent, you will listen to recordings of sales calls to determine if the sale is valid or if there is evidence of sales fraud or undue customer confusion. This is a contract position which is paid by the number of recordings reviewed. You work from your home using your computer and Internet access. We will provide you with the necessary training and software. Minimum requirements include: You must be conscientious, accurate and detail-oriented, able to follow instructions and be computer literate. Your English skills should be good to excellent. Pentium-class computer with a minimum of 1 Gigabyte of RAM and capable of running Internet Explorer 6.0 or higher, sound card, speakers and printer. High speed Internet access - DSL, ISDN, cable or satellite (regular dial-up not acceptable). Able to type/transcribe with accuracy. Strong listening competency in any of the following languages: Cantonese, Mandarin, Korean, Vietnamese, Hmong, Tagalog, Japanese, or Spanish.

Celebrating 8 years of innovative growth, we are an online sports retail leader based in Austin. We have a current opportunity for sports-loving individuals with a passion for customer service. Must Haves: Minimum 2 years experience including phone service experience. Stable career path with long periods at each previous company. Background check is required. Strong references from previous managers. Okay if you are currently unemployed or home-maker. Nice to Have: Active interest in Sports/Athletics. Flexible hours: 3-5 hours each weekday, starting at 6 AM EST. Interested? Email a short description of your background and 2-3 professional references. Responses without references cannot be considered.

Currently in need of individuals to schedule pickups from their homes! Work the hours/days you choose. WORK FROM HOME... Evenings and weekends only. Service needs soft-sell telemarketing reps to work at home to schedule donations of clothing and household items. Paid weekly, by commission. Earn up to $400.00 per month! No start up fees. No selling. One of the few legit work from home jobs out there. Excellent commuincation skills, also must be self-disciplined. Must live in GA and have a local area code to make calls from. No calls will be returned to anyone with a long distance number!! Must have unlimited cell phone or landline, no music ringtones. EVG/WKND hours only; this is not a day job, AND pls do not apply if you currently work nights elsewhere. Must be at least 18 years old.

Customer service positions include: processing hotel or airline reservations, handling requests for forms or publications, helping customers resolve billing issues, accepting their catalog orders or answering customer inquiries about store hours, locations and products. The customer service representative will interface with customers by phone and sometimes by email. Agents may be trained to work on commercial contracts or for government agencies. Training typically takes 1-8 weeks depending upon the complexity of a particular position. Requirements: Customer service background. Good computer skills. Ability to multitask. Professional phone presence. Ability to work in a fast paced environment. Interest in helping people. Temperament to avoid being excessively stressed by demanding customer.

Due to expansion, we have opportunities for employment in our unit providing technical support, customer service and sales in an inbound contact center environment. In this position, you will be responsible for answering questions regarding our clients products and services in a sales-oriented, team environment. What makes us different from the competition? That is easy! You will be working from the comfort and convenience of your own home! Unlike many Work at Home schemes, this is not a gimmick, but a serious opportunity to work from home for a globally recognized organization. We currently have opportunities for employment in our customer support unit providing customer services in both inbound and outbound contact center environments. In these positions, you will be responsible for answering questions regarding our clients products and services in a customer-support oriented, team environment. Professionally champion the message of the client while representing us. Deliver desired results in the highest quality manner with a strong attention to detail. Actively contribute to achieve stated goals and objectives. Ability to adhere to Clients and our policies and procedures. Able to use client telephony systems. Ability to demonstrate strong verbal and written business communication. Associates degree or equivalent experience. 1+ years successful customer service or sales/lead generation experience. Srong analytical, organizational, and customer management skills. Demonstrated ability to take initiative, multitask, and prioritize. Strong time management skills. In addition, in order to be considered for a work from home position with us, there are some technical requirements your computer must have to run our software and connect to the our network: Pentium 4 process or equivalent; 2 GHz or faster processor; 2 GB of RAM; 20 GB of available hard drive space; Soundcard; DVD player drive; Broadband internet access through cable or high-speed DSL and a dedicated work space from which to work.

All our positions are home-based and offer a flexible work schedule. When working with us, you will be an independent contractor. Since all of our opportunities are home-based, it is imperative that your technical setup is compatible with our Web technology, if you choose to use our technology. All positions are project-based and range from 2 weeks to 12 weeks. Upon the Advocacy Coordinators invoicing, we will process payments weekly. It is recommended that all work-at-home agents have a USB Headset, high-speed Internet access (such as DSL or cable), a Windows-based PC (Windows 2000 Service Pack 4 or higher, Windows XP Service Pack 2 or higher, or Windows Vista.), and Microsoft Office Suite. We recommend all computers have 1GB of RAM or more.

An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a focus on technical support using the web and computer. This is to be on our wait list for open positions. This is not an offering of a position or for an open position currently available. Scheduling: This position is full time and part time, up to 40 hours per week to start. Schedules available after 8am EST (to midnight EST), 7 days a week. Flexibility required. Pay Grade: This position starts at $8.00 USD per hour for all new candidates. Maximum pay for this position grade with seniority, tenure and experience is $13.00 USD. Requirements: Must speak fluent English and preferrably Spanish. Be able to type 35 words per minute or greater. Have a high speed DSL or cable connection, rated 2 MB down, 384k up (minimum), 5 MB down and 512k up (preferred). A dedicated home office space, which is free from distraction, and with a door that can be closed. A personal computer running Windows XP or Windows Vista with 512 MB of RAM and 2.0 GHZ processor (minimum), 1GB of RAM and Dual Core Processor (recommended). A 17 inch CRT monitor (minimum) or 15 inch flat panel monitor (minimum), 17 inch or greater flat panel recommended. Wired networking connection (wireless is not permitted). Laptops may be used but ONLY with an external keyboard, mouse and monitor (if display is less than 17 inch). Hired agents will be responsible for purchasing a brand recommended USB headset (a list is available from recruitment). Must be able to sit for extended periods of time in a chair. Restrictions: This position is only open to applicants residing in the following states: AR, AZ, FL, MD, ME, NC, NJ, PA, TN, TX, WI, UT. Those not residing in those states may apply but will only be contacted when the position is open to that particular state/province. Employment not available in AL, ND, NY, OH, PR, WA, WV, WY.

Are you a highly motivated freelance professional with business communications skills? Are you able to work in an unsupervised environment from your home office? Or, you may be a career professional looking to make a transition to working from home either for family purposes, lifestyle changes, semi-retirement, or just to escape the grind of the daily commute while having the opportunity to choose from a variety of exciting projects. If so, we may be able to match your expertise with requests we get for specific skill sets. Our clients are looking for veteran business professionals who have experience in a wide variety of fields, including technology, financial services, medical sales, marketing, and advertising, among others. If you have a business background, high-speed Internet in your home office, and like using the phone to prospect for business, let us hear from you.

As an Internet Judge you will be a key participant in helping determine the relevance of search engines. We are looking for Internet Judges who would work from home review, and rate websites based on an objective set of guidelines. Candidates must be avid internet enthusiasts. If you love browsing the web and can follow specific set of guidelines to rate websites, then we want to hear from you. This position is a regular part time work and candidate must be able to commit to 20 hours a week (depending on availability of work) working at least four hours a day between the hours of 7am to 9pm your local time zone. Key Responsibilities: Rate websites based on detailed written instructions and specific set of guidelines and provide feedback when required. Qualifications: Three years or more experience using the Internet. Excellent e-mail communication, ability to escalate issues providing detail. Proficient with Microsoft Office applications. Able to function independently with detail written instructions. Ability to use their best judgment or instinct to make decisions quickly. Excellent time management skills. Ability to work quickly and accurately. Be able to focus on repetitive task without losing focus. To work on this project successfully, you will need: A computer less than three years old. A screen resolution of at least 1024x768 pixels; we recommend higher resolutions to improve your judging experience. An adequate amount of RAM for high-volume internet use (we recommend at least 2GB). Working sound card and speakers. High-speed, broadband, internet connection; depending on your setup and the level of interference in your environment, you may find that working with a hard-wired connection to your home router is faster and more reliable than using a wireless connection. Microsoft Windows operating system (Vista or 7). Microsoft Windows Internet Explorer version 8. Microsoft .Net Framework 3.5 SP1 or later. Current, up-to-date commercial anti-virus software; see Section 1.5 for details. Education/Certification Preferred: Bachelor

We have a great opportunity for you to take your next career step. We are the North American representatives for several overseas manufacturers that make products utilizing VOIP, ADSL, VPN & other internet technologies. These products currently have no brand recognition; our job is to build the brand. We have started a series of webinars to explain these products to our customers and we need YOU to call / mail / email our existing customers and prospects and get them into the webinars and take product samples. This is a business to business call, so you are not interrupting anybodies dinner. The products are compelling and our list of prospects is on target, so you are calling people who want to know about these products. You will NOT be grinding out a bizillion mindless calls per hour; this will be fun and you will learn cool stuff. We are looking for people that have self confidence, a good telephone presence and a basic understanding of these technologies. You do not need a long resume of work experience; if you are eager to learn more about tech and not afraid of the phone, you will do great! We will teach you basically what you need to say on the phone. Customers will ask lots of questions, so you will need to ad-lib a lot! You can work from home, using our VOIP service. Qualifications: Fluent in English. Call Center or sales experience. PC or Network Technology experience. Broadband connection with at least 240kbps uplink speed.

We offer competitive salary and a dynamic, fun work environment. We offer on-going training opportunities and monthly team building activities. We recognize that our employees have needs for a balanced life and offer a supportive benefits package. We are a place where creativity and entrepreneurial spirit are recognized and rewarded. We are growing, and always looking for positive, enthusiastic people to join our team. You are a valued part of team, not a solo player. We prize people who work well with peers and treats all colleagues with respect. We seek out individuals who follow procedures, while looking for ways to improve upon the norm.

We need customer service reps to take inbound customer service calls. You are paid $.25 per talk minute while on phone. These calls deal with info commercials seen on television.

Whether you are looking for a second job, need part-time work while in school or would like to establish yourself with one company, we are the place for you. Our Emergency Road Service department is looking for telecommuting agents. We are looking for dedicated, enthusiastic team members with a positive attitude. As a tele-commuting Hotline Agent, you will answer incoming calls in your own home from Customers in need of emergency road service. After gathering detailed information, you will dispatch calls to the appropriate shop or service providers who will assist the Customer. The Emergency Road Service/ Customer Service Department is open 24 hours per day, seven days per week. We offer flexible work schedules, paid training, part-time positions. Applicants should have good verbal skills, computer and internet knowledge, a clear speaking voice and general knowledge of United States geography. When working from home you must have a reliable cable or DSL broadband internet connection and you must purchase your own headset.

Which sounds better to you? Driving in heavy traffic for an hour each way OR walking 10 feet to your home office? If the idea of a commute measured in inches as opposed to miles brings a smile to your face, then we may just be the opportunity you have been seeking. Our work-at-home program is designed to provide associates with the freedom and flexibility of working remotely. It is very much like working at one of our call centers. You apply and receive professional training within our business training center. Then, once you are fully prepared, upon graduation and certification that you have been given the necessary skills and knowledge to be an Associate, you are ready. We will begin to route calls to your home office. You will have a regular work schedule and access to live support via phone, email and instant message chat tools. The only difference between you as our Associate and regular CSR Associates working in a center is that you get to work from home.

Working from home. Connecting with the world. We are looking for motivated individuals who are willing to work from home. You must be bright, personable and can articulate well verbally and in written form. You would be conducting interviews with customers who have recently had a service experience. Previous customer service experience, computer knowledge and telephone skills are mandatory. PLEASE NOTE: In the United States, we are only accepting applications from the following states: FLORIDA, MINNESOTA, TEXAS, WISCONSIN. If not a resident from these states, please do not apply. Successful Calling Rep Applicants must provide the following: A personal home computer with Microsoft Windows XP or VISTA. Microsoft Office Suite (Excel, Word and PowerPoint). A virus protection program and a firewall. High-speed internet connection (DSL, Broadband, Cable, etc.). A separate, dedicated voice phone land line. An approved long-distance calling provider (SERVICE 800 will reimburse you for your calls). Quiet work space with no background noise. South America, Europe and Asia applicants must be fluent in English (reading and writing ability). In NORTH AMERICA, you must have the ability to work 30 to 40 hours per week on consecutive days during normal business hours of 8a - 5p Monday through Friday. In SOUTH AMERICA, EUROPE and ASIA you must have the ability to work 20 hours per week during normal business hours. If after the application process you are a qualified individual, you will be required to pass a reading comprehension evaluation and a scripting session with a facilitator. For languages other than English, candidates will be required to pass a native and English language evaluation. It may also be required that you pass a personal credit check to be eligible for special long distance rates.

Yes this is a work from home opportunity, after you complete a training period in our call center in Largo, MD. The hours you must be available are Monday to Friday 5:00PM to 9:00PM and Sunday 9:00AM to 3:00PM. You can work additional time on a commission only basis. We expect you to average at least $12-15 per hour and will guarantee no less than $9.00. Must have a quiet, no background noise, environment Must have DSL, FIOS or Cable internet service at home The position will have a base salary and commissions, plus bonus opportunities. You must sound great over the phone. Keyboarding / typing skill are a must. Oh and we would like a few years of experience too. We are a local glass replacement chain and need someone to handle calls from current customers needing assistance and to sell potential customers. The sales are generally easy, some sell themselves and others take some work. Adding items to the sale increase your take home.

You might make a great Generalist if you: like knowing everything about absolutely everything, have an extremely broad background and/or education, can comprehend and learn new subjects quickly, love to search for answers, can quickly craft a short and compelling answer based on available information, enjoy helping people find answers to their questions and can utilize search engines and internet tools quickly and expertly. The Generalist is the original and basic guide role. Generalists enjoy the thrill of the unexpected, and possess the Internet search skills to make them seem like an expert even if they are not. Resourceful with a capital

You will be answering inbound and outbound calls. We are a contact center for some of the nations leading corporations. We strive to provide an unmatched quality of customer care and business management to our clients with virtual technology. Our clients are pleased with our highly qualified, motivated, and well trained staff. Employees are able to work and train from the comfort of their own homes! We currently employ people across the United States. We hire in the states and geographic locations based upon our clients needs at any given time. If we are currently not hiring in your specific area, we will keep your detailed information on file, and contact you via email when we have something available in your area. To qualify for this position you must have extensive customer service background and skills. You must be able to type efficiently and accurately. There is no cold calling or telemarketing within the position.

We are looking for remote agents to join our team, working from home on an on-call basis. We will get a schedule of your available hours and when our call volume rises during your available hours, we will contact you to take calls from your home. This is the ideal position for someone who is around his or her home on a regular basis and is looking to make a little extra money in their spare time. MCSE, A+ certified or IT experience. We are looking for bright, energetic individuals who enjoy speaking with people on the phone, and possess the in-depth understanding and the diverse skills to provide callers with the highest quality of service. Our clients demand the highest service level possible. In turn, we are constantly working to build a team of friendly and efficient support professionals to meet our current clients growing call volumes, as well as the numerous new clients we begin services for each month. Applicants should possess the following skill set: A technical skill set with the ability to provide desktop troubleshooting, resolve Internet connectivity issues, and support software applications (with training). The ability to sell products and services to a wide variety of markets to inbound callers. Working with callers who may be frustrated or upset that something has not gone as expected. A key component of this is assuring the customer that you will help them, calming them down, and resolving the situation for them when possible. Patience and a genuine desire to assist our customers is a must. Callers will regularly relate information including phone numbers, email addresses, product numbers, messages, and details about their particular reason for calling. Accurately relaying this information to our clients is crucial to your success in this position. To qualify for this position you must have, or obtain the following: . 1. A U.S. based home telephone number. (No cell phones or VOIP phones) 2. A corded telephone set with a headset. (No cordless phones) 3. A PC with Windows 98, or 2000, or XP 4. Your PC wired to a cable modem, DSL modem, or broadband connection. (No wireless connections) 5. A quiet environment where you can take calls without being disrupted or callers hearing any noise or sounds in the background. You must meet the following criteria to qualify for this position: 1. You must be geographically located in The United States. 2. You must be able to provide proof of having the legal right to work in The United States. 3. You must be willing to submit to a criminal background check.

We are on the lookout for exceptional people with a passion for helping companies deliver excellent customer service. To succeed here, you

We believe in empowering employees to succeed. Were a fast-paced leader in telecommunications constantly looking for versatile, highly motivated individuals who can contribute to our success. An important part for our success lies within our companys diversity. We are an equal opportunity employer as well as an equal orientation employer. We believe in fostering an environment that affords our employees the opportunity to grow professionally as well as culturally. You can shape the world and work experience you want. Come and take a close look at our strong organization - you could be part of it! We are currently looking for flexible and dedicated professionals who enjoy talking on the phone to join our inbound answering service call center. Clear English speaking voice with a Minimum of 30wpm typing required. Open availability and call center experience a plus.

We are seeking a bright, articulate, detail-oriented, highly productive Customer and Sales Support to be a friendly representative of the company while answering customers questions about our products and services, resolving issues with customers and potential customers, taking orders, and providing all-round top-notch customer service. In addition to communicating with customers, the Customer and Sales Support Person will act as a liaison to the Product, Quality Assurance and Sales teams by providing valuable feedback, tracking statistics and informing product improvements and enhancements. Responsibilities: Read and respond to e-mails. Answer and make phone calls. Troubleshoot problems customers are having with browsers, links, websites and subscriptions. Follow problems to the point of full resolution. Collaborate with other team members in the sales department of (and adherence to) standard troubleshooting steps and resolutions, escalation policies and procedures, and support documentation. Proactively improving our service or process by making appropriate personnel aware of issues and following appropriate avenues until resolution. Write letters, web content, etc... Report user trends. Evaluate and appropriately escalate problems to other departments. Complete appropriate reports. Qualifications: Perfect English, spoken and written. Ability to write well, politely and quickly. Ability to communicate warmly, succinctly and clearly on the phone. Understands that retaining and pleasing customers is the companys highest priority and the basis of its success. Good knowledge of computers, Windows OS, Internet and E-commerce.

We are looking for talented technicians who love fixing technology problems. If you are looking for a satisfying career option with attractive benefits, one that enables you to maintain a high quality of life, we may be just the solution. For many people, working from home is an ideal situation and for some, it might be their only practical option. Our U.S. and Canada-based Call Center is a distributed work-from-home model. As one of our agents, you will operate from your own familiar equipment, while leveraging the most powerful patented technology support platform for service delivery. Although you will have the flexibility of working from your own home, you will not work in isolation. Our community web portal enables our Call Center team to collaborate and stay in touch continually on common technical problems, customer questions, topics of general professional interest, and company news. We hold our Call Center employees in the highest regard, including them whenever possible. We are very used to working globally, and have perfected the art of remote communication.

We are seeking the highest level of professionalism and as such seek to return that level of professionalism. We contact all applicants within one week of applying to discuss current available positions and how they may or may not fit the positions. Initial contact is made through email. While we are very flexible with the schedules that are offered, CSRs are required to work the shift they agree to when hired for a minimum of 90 days; after which, based upon availability and need one could rearrange their schedule to better fit their needs. CSRs are also required to be scheduled for a minimum of a 4 hour shift on Saturday or Sunday for the first year; after which, based upon availability and need, one can change their schedule to not include a weekend shift.

We employ skilled telephone data collection staff who administer questionnaires over the telephone. They read the questions aloud clearly and distinctly, and record the respondents answers accurately. Our studies are typically conducted in English but often require individuals who can also conduct the study in other languages, including Spanish, Mandarin, Cantonese, Vietnamese, and Korean. Additionally, we have telephone data collectors who work from their homes. Telephone data collectors are paid on an hourly basis. English-speaking data collectors start at $8.25 per hour. Bilingual (English/Spanish) data collectors start at $10.25 per hour. Data collectors working weekend hours (Saturday and Sunday) receive an additional $2.00 per hour. To be eligible to work as a telephone data collector from your home, you must meet the following requirements: Able to establish rapport, follow a script as a conversation, and complete surveys with selected respondents. Have a quiet home work environment during scheduled work and training hours. Own a reliable Windows-based PC computer. Have moderate computing skills. Able to be on the Internet (cable or DSL) and on a landline telephone at the same time. Own or obtain a corded telephone with a hands-free, corded headset (no cordless, VOIP, or cell phones are permitted). Able to work a minimum of 15 hours a week - either day, evening, or weekend hours.

We definitely want your experience, but whats in it for you? Saving Money! Five dollar a gallon gas? No worries. Commute down the hall. Clothing budget? Not necessary. (But you might save enough to buy those new shoes!) Lunch money woes? No more. Eat right out of your fridge. Earning Money! You are paid for each minute of talk time with some incentives. The more you work, the more you earn. And... you decide when to work in the comfort of your own home. Once you have proven yourself, you may also choose to pursue advancement within the company to further increase your earning. Before you get started with the application process, here is what you need to know: Call center experience (preferably work at home) is a MUST. We require a high quality computer with high speed internet service. You must have a dedicated phone line without Privacy Plus, etc. Your work space must be a dedicated office with a door. We have zero tolerance for background noises during calls. Your status will be an independent contractor. You invoice us, we pay you and you are responsible for your tax obligation. You will be required to complete all initial training before taking calls. You are expected to complete ongoing/recurrent training. You must remain up to date on all resources that relate to your call types.

We are currently looking for quality Experts to answer questions. Get paid on your own time by offering advice to our rapidly growing customer base of over 3 million and counting. We invite you to become a high quality Expert on our website. Answer questions on your own time and get paid by our rapidly growing customer base of over 20 million and counting.

We are hiring and once-again looking to expand its world class team. We are looking for the new King of customer support. What can we offer you? An extremely qualified and fun team. You will learn oodles. A wonderful work environment. Work from home. Manage your own hours. Competitive pay plus profit sharing. We need a friendly, kind-hearted, funny, and knowledgeable person who will be able to assist our customers on a daily basis. The ideal candidate should be a Joomla, WordPress, and Drupal - proficient, with adequate problem-solving skills. Know only two of the three CMSs? Know one a lot more than the other two? Please do apply. We can train you on whatever is missing, within reason, of course. Standard Requirements: Very strong customer service/people skills. Strong writing skills. Strong background using our Templates and Extensions, Wordpress themes, and Drupal Themes. Understands Joomla inside and out. Other Helpful Qualifications: Experience with our brand templates.

We are looking for a passionate motivated social media fans to work on efforts developing and fostering our user community. The moderators will be active and vocal participants inside and outside of our company, spurring conversations, listening, informing, connecting, and generally making our community a great place. Excellent verbal and written communication skills are vital to the success of this position, a sense of decorum, and a level head. This is a part-time position, primarily evenings and weekends. Responsibilities: Review content submitted for moderation and ensure that it meets community guidelines. Prepare internal reports on daily community activity. Serve as an internal voice to our user community, reinforcing a high quality user experience. Work through a wide variety of channels to maintain public points of contact with users. Identify and engage key users. Engaging users on a personal level while scaling for high volume of contacts. Designated our user community advocate, soliciting product feedback and addressing questions/concerns. Compile user feedback and serve directly back to the product/marketing teams to help build more effective initiatives. Escalate ideas, issues, concerns and insights to the Director of Community. Engage our most passionate users to develop a more engaged user community. Able to resolve user concerns with maturity and poise. Stay au courant with emerging trends and social media tools. Required Experience: Passion for communicating with and meeting people. Excellent communication skills (verbal, written, and interpersonal skills). Someone who can work both independently and as a strong contributor to a team. Able to balance the needs of the community with the needs of the business. Extensive engagement in and understanding of online social networks. 1-2 years experience, preferably in community moderation and/or social media. Must be proficient in MS Office suite program. Interest in a wide variety of subject matter. Ability to work quickly & efficiently, at a high degree of quality. Must be able to work evenings and weekends.

We are looking for a smart, talented individual who enjoys working in a flexible, interactive online atmosphere. If that is you, read on: We are currently looking to fill a full time, salaried, work-from-home Customer Support positions. Our staff is spread out across the U.S. and in Europe, most of whom are virtual single-person satellites. Job Responsibilities: Handle customer support questions and complaints via email, Live Chat Support and telephone. Provide outstanding customer support with tact, impartiality and professionalism. The ideal candidate is a self-starter, goal-oriented, self-disciplined, and has the ability to perform a variety of tasks working in a small, well established company. If you have the qualifications and would like to be considered for this position, please email your resume to us, by following the instructions below. We will respond to those submissions that most closely meet the required qualifications, which are listed below. U.S.-based applicants must reside in one of these States: CA, FL, GA, IL, OK, PA, TN, TX. Applicants from the United Kingdom are also welcome. Qualifications: Minimum of 2 years Customer Support experience, preferably in a Corporate, online environment. Immediate availability. Articulate, with strong verbal and written communication skills. Ability to learn quickly and maintain a high volume workload in an organized manner. Ability to multi-task and simultaneously work on a variety of assignments in a fast-paced environment. Maintain a calm, professional demeanor at all times, and work well with others. The successful candidate must be comfortable working solo (physically) from a single satellite location, in a virtual office as opposed to in a group setting. Have above average computer skills, such as the ability to install and quickly become proficient with unfamiliar software. Own a recent model PC platform computer (Windows XP or higher), or a recent model Mac, and have a functional, high speed Internet connection (Cable or DSL). The computer must not be shared, but dedicated to your own personal use. A cellular phone is also required. Desire for long term employment and commitment. Familiar with, and enjoy the dynamics of e-commerce. Saturday hours (8 hours) are a requirement of the job. A day off during the Monday thru Friday working week will be made available. Occasional business travel will be required. If you have the above qualifications and you would like to be part of our enthusiastic team, while working from the privacy and comfort of your home office, we invite you to contact us. In the interest of efficiency and because of the varied word processing programs, please do not send your submission as an attachment to your email. Instead, please paste your resume and cover letter into the body of the email itself.

We are looking for an energetic, positive and self-motivated individual to join our team. He or she will provide excellent customer service in order to ensure that the users of our Services platform get prompt and courteous answers to their needs. Responsibilities: Supports our users by working independently to respond to phone, CRM and e-mail customer inquiries in a timely manner. Demonstrates excellent interpersonal and customer service skills. Maintains a detailed and accurate log of interactions and customer information using tools and methods as determined by department procedures. Assists in the maintenance of department knowledge base for customer and service issues. Monitor service chat logs to ensure service quality. Perform Mystery shopper sessions with experts. Utilizes negotiation and conflict resolution skills to resolve customer (internal and external) complaints, problems, and questions amicably. Has a good understanding of the supported applications. Adheres to service level agreements and customer support procedures. Provides input on revisions or additions to procedures. Skills and Abilities: Ability to achieve and maintain positive rapport with diverse customers and works to give them high quality, responsive service. Ability to carefully and patiently listen to customers and respond to customer inquiries in a professional and appropriate manner even when a customer is impatient. Follows-up with customer on a timely basis as needed. Ability and motivation to learn our platform from the customer and expert side. Ability to understand computer terminology and concepts, including principles of desktop computers, software, and Internet browsers. Ability to explain technical concepts to end users and non-technical staff in an effective and respectful manner. Familiarity and ability to use Microsoft Windows, Outlook. Ability to learn internally developed and vendor-developed computer applications. Ability to adapt to new environments, adjust to situations or demands, and function effectively in them with a minimum of confusion or loss of productivity. Ability to adapt to various communication methods including telephone, in-person, mail, electronic mail and facsimile, including talking with company members located in foreign countries. Familiarity with or ability to learn SalesForce (CRM). Ability to work in a team environment. Ability to work with moderate supervision. Licenses, Certificates, Registrations: Certification or experience in customer service is a plus. Additional Requirements: Excellent time management and organizational skills. Excellent verbal and written communication skills. Excellent judgment and discretion. Energetic, positive thinking and self motivated.

Tired of work-at-home opportunities that are NOT legitimate? Would you love to work at home but do NOT want to be an independent contractor? Would you like to eliminate paying your own quarterly taxes, and be an actual employee instead? We are looking for experienced Renewal Specialists to call existing members for a fortune 500 company. Must have a friendly and energetic personality/pleasant phone etiquette. Ability to build relationships over the telephone. Cold calling required. Extensive Inbound/Outbound Calling Experience. Customer Service Rep Experience. Strong sales background required. Minimum of Windows XP or Windows Vista required. Home Office SPECIFICALLY dedicated as an office WITH a landline phone (no use of cell phones for this position). Must be comfortable encouraging up-sell options with customers (i.e. upgrading to higher auto club membership). Above average computer skills. Individuals with previous work-at-home sales experience will be strongly considered. It is essential to have a home office including a computer system (Minimum of Windows XP or Vista), internet access through DSL or Cable, quiet work environment and unlimited long distance. No cell phones...you must have a land line for this job. We have the ability to monitor calls through our web-based database and phone system. Professionalism at all times is a must. We pay $12.00/hour plus performance based bonuses. Renewal Specialists are paid on a bi-weekly basis.

Tired of working for oversized companies where your creative contributions go unnoticed? Join us for a career in Customer Service, not just another job. A leading communication technology provider in the direct sales and marketing industry is helping companies effectively communicate with thousands of independent sales agents. Our team of experts create partnerships with clients and develop communication strategies that include conference calling, replay lines, web conferencing, unified messaging, and other communication-related services. Known throughout our industry as the best in customer service, we pride ourselves on personal attention. As a smaller and relatively fast-growing company, this is an excellent opportunity to start a career with a customer-oriented, cutting-edge communications company. We are currently searching for a CSR tele-worker to help maintain our excellent level of service provided to our customers. The CSR position will work with our sales, service, technical, and administrative departments to ensure the highest level of satisfaction is reached with our customers. Our CSRs are empowered to make decisions to assist customers while working closely with the management team constantly ensuring extremely high levels of customer satisfaction. This CSR position is a contract-to-hire tele-worker position, meaning you work from your home answering calls, emails, and using the Internet to complete your duties, all while avoiding the stressful job commute. If you are a motivated, friendly, energetic, and experienced customer service person who considers themselves an excellent employee, who can listen with patience, calm customers down, and solve technical issues, then this is the position for you. DUTIES INCLUDE: Working with a team managing inbound customer inquires; providing product and service information, troubleshooting, training customers, updating account information, logging calls and call resolution, returning customer messages, replying to customer emails, processing incoming purchase orders, routing customer inquiries to proper departments. Work well with deadlines and be able to effectively prioritize. Generate and distribute order acknowledgements to customer, new customer training. Accept and process phone, fax, email, and Internet orders. Track ongoing service issues. Perform random customer satisfaction calls. Prepare reports as required by management. Update existing and create new training manuals when needed. Build strong knowledge of services offered to assist in customer up-sell and preparation for handoff to sales manager. Additional activities as directed by management. Demonstrate customer service skills, preferably 2+ years of proven customer service success within an inbound service environment. Ability to operate in a fast-pace, multi-tasking environment. Strong written, verbal, interpersonal, and phone communication skills. Must be articulate, professional, and possess a strong customer service mindset with attention to detail. Strong computer background using MS Word, Excel, and the Internet. Ability to learn quickly including our proprietary system for managing customers. Excellent follow-up and relationship building skills - a people person. High school diploma or equivalency. Uninterrupted work-at-home environment. Up-to-date computer running Windows XP. High speed Internet connection (DSL or cable modem, no dialup). A phone line that can be dedicated for work use during working hours.

We are a completely location-independent company, so everyone works from the comfort of their home and almost all meetings are via Skype. This allows us to keep our overhead extremely low and our staff very happy. We are looking for some very ambitious people to join our talented and small team, and help us take Inreach to the next level. As a Support and Training Director you will be responsible for: creating help guides; recording training videos; performing live training via web conference; email and phone support for clients; customizing forms and reports with our tools; testing our software; misc other items (since this is still a startup) and what more can you take on? $40K Salary after 6-18 months of contract work. $12/hour while in training, then gradual hourly increases as you master your work. 40 hour/week pay cap. Rate of increases and frequency depend on how quickly you learn and how much time you invest. You must meet the following criteria to apply: Self-learner (you must be able to figure out software without any instructions). Willing to learn on own time. Tech-Savvy. Professional Home Office (nothing fancy necessary). HTML knowledgeable (or learn it very quickly). Patience to work with non-technical clients. Broadband Internet Connection. Since we are such as light-weight company, we are only looking for a highly ambitious person who really wants to get into a company and make it more than just a 9-5. You must be willing and able to invest your own time to master your understanding of our software and become an indispensable part of our team. Part of the pre-app is to create a youtube video showing us a demo of your favorite software. At the end of your demo, please briefly tell us why you want to work here and why you think that you would be good for the position. This is an indispensable role of your position that we will need to know you can handle. Recommendations: Keep this video under 3 min. Feel free to share a desktop or web-app. You can use Camstudio to record screencasts for free. There is no need to show your face. Be creative.

We are actively seeking customer service agents for our mortgage data department. If you have at least two years customer service experience e-mail us with your expectations and a human resources staff member will contact you.

We are a team-oriented business who fosters growth though the personal and professional development of our employees.

We are a virtual call center headquartered in Colorado. We hire agents from across the United States to work from their homes answering in-bound customer service calls. Custom software allows calls to be routed directly to the agent

We are always considering employment opportunities for qualified applicants throughout Ohio. We operate 24/7/365 and offer flexible scheduling, a relaxed work environment (casual dress 99% of the time), excellent opportunity for advancement (over 95% of our Management Staff started as a CSR), competitive pay, and work from home opportunities after 6 months. Applicants must be extremely personable, professional, self-motivated, and interested in advancement opportunities. Weekend hours are necessary. We are seeking candidates that have a strong attendance history, multiple years of service at an individual company, and are looking to commit to a growing company and work hard to succeed.

We are always hiring dependable, professional Customer Service Representatives. We are looking for individuals with Integrity, who are Fun , Adaptable, who possess a Positive Attitude, and most importantly have a Concern for our Customers and Care for Individuals. If you possess these core values and can put a smile in your voice, you will be an outstanding candidate for one of our positions. We also value longevity, dedication and hard work so we offer high starting wages, opportunities for advancement, and some of the most generous benefits and incentive packages in this area. We offer job opportunities for candidates within the Lafayette area as well as work-at-home job opportunities for those that are self-motivated professionals who have a dedicated workspace in their home. Our training team, professional staff, and our sophisticated equipment are among the finest in the industry.

We are always looking for energenic and positive people to work within our innovative organization. If you are looking for an exciting and professional environment, please contact us. Looking for full-time reservation agents for a busy telephone hotel reservation service. This is a professional work-from-home opportunity where you will receive reservation requests and inquiries from multiple hotels in Santa Fe and the surrounding area. Prior hotel experience is a must. Qualified candidates will need to commit to 40 hours per week during set shift hours for consideration. Job candidates will be required to have the following equipment and services available at their home location: A Windows XP or Vista compatible computer system. A valid company-approved DSL/broadband internet service with minimum broadband capacity of 1.5Mb up/1 Mb down service speed. A licensed static Internet Protocol (IP) address as assigned by approved Internet Service Provider (ISP). A valid POP3-based email application such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, or other Company-approved POP3 email application. Other job requirements include: Knowledge of basic hotel operation and services. Must reside near the Santa Fe or Albuquerque area. A quiet home work environment. Strong customer service skills.